Summary
Overview
Work History
Education
Skills
Websites
Personal History
Interests
Personal Information
Personal interests
Timeline
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Yolandé Swart

Senior Leasing Administrator
Pretoria

Summary

I am a loyal, trustworthy and hard working person able to work under pressure. I love working with people of all ages. I am a very fast learner, also very willing to learn and help where I’m needed. I’m a very understanding person. I do everything in life to the fullest and currently looking for a challenge. I do everything to the best of my ability. I’m also an animal and nature lover. I believe that I would make a positive impact in whatever task you would require me to do. I guarantee that you will not regret employing me in your company.

Professional leasing expert with strong track record in property management and tenant relations. Adept at lease administration, contract management, and coordinating with diverse teams to achieve optimal leasing results. Strong focus on collaboration, adaptability, and delivering high-quality service. Proven ability to manage multiple priorities and foster positive client relationships, ensuring seamless operations and tenant satisfaction.

Diligent Administrator/ Property Manager with solid background in leasing administration, effectively managing lease agreements and tenant relations. Successfully coordinated lease renewals and handled tenant inquiries, ensuring smooth operations. Demonstrated skills in lease documentation management and tenant communication.

Leasing professional prepared for impactful contributions in leasing administration field. Proven track record in managing lease agreements and fostering positive tenant relationships. Reliable team collaborator with focus on results, adept at handling lease documentation and adapting to changing needs.

Well-qualified Administrator/ Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Leasing professional with solid track record in managing tenant relations and lease agreements. Proven ability to maintain high occupancy rates and improve tenant satisfaction. Team-oriented with focus on adaptability and achieving results while leveraging strong communication and organizational skills.

Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.

Experienced with tenant management, lease negotiations, and property marketing. Utilizes strong interpersonal and communication skills to ensure tenant satisfaction and retention. Track record of effectively managing multiple properties and maintaining high occupancy rates.

Seasoned Administrator/ Property Manager bringing proven skills in negotiating, preparing and finalizing retail agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Hardworking and passionate job seeker with strong organizational skills eager to secure General Manager position. Ready to help the team achieve company goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Dynamic individual with hands-on experience in property management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

17
17
years of professional experience
10053
10053
years of post-secondary education
2
2
Languages

Work History

Leasing Administrator

Twin City Development
Pretoria
03.2019 - Current
  • Portfolio Overview: Property Management of Elim Mall, Elim Value Centre, Twin City Burgersfort, Hazyview Junction, Thulamahashe Mall and Urban Quarter (Residential) also assisted in marketing (e.g. placing of exhibitions and kiosks, from application to payment collection to ensuring dimensions of the setup is within our regulations as per our standard specification and architect evaluation.
  • Thereafter we shifted our Portfolio a little and our Job Titles were kept to a basic of Leasing Administrator's to streamline work better per department as we formed a formal Asset Management department. My leasing portfolio consists of Groblersdal Mall, Paledi Mall, Elim Mall, Hebron Mall and Twin City Burgersfort.
  • Assisted in negotiating lease terms, ensuring mutually beneficial agreements between landlords and tenants.
  • Improved interdepartmental communication by organizing regular meetings between leasing, management, and maintenance teams to discuss property updates and address any pressing concerns.
  • Maintained accurate records of all transactions, consistently updating lease files for easy reference by management staff.
  • Provided support to property managers in handling tenant inquiries, coordinating maintenance requests, and resolving disputes effectively.
  • Increased tenant renewal rates by maintaining open lines of communication and addressing their needs proactively throughout their tenancy period.
  • Developed strong relationships with prospective tenants through timely communication and professional service during property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Verified tenant incomes and other information before accepting lease applications.
  • Distributed and followed up on tenant renewal notices.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Collected and maintained careful records of rental payments and payment dates.
  • Maintained a high level of industry knowledge by attending relevant training seminars and staying informed about market trends affecting the local rental market.
  • Enhanced tenant satisfaction by promptly addressing concerns and providing efficient administrative assistance.
  • Supported inventory management efforts ordering supplies equipment needed ongoing operations maintenance projects.
  • Conducted thorough market research to identify trends and adjust pricing strategies accordingly, maximizing profitability.
  • Coordinated closely with maintenance teams to ensure timely completion of work orders while minimizing disruptions to tenants'' daily lives.
  • Reduced vacancy periods by conducting efficient move-out inspections and overseeing prompt turnover preparations for incoming tenants.
  • Streamlined leasing processes for increased efficiency, implementing a digital filing system and managing lease agreements.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Leasing Consultant

Broll Property Management
09.2017 - 02.2019
  • Company Overview: SA Corp Portfolio
  • Sourcing of new tenants, collecting application forms, Fica and signed leases for processing by the admin department. Redevelopment leasing, draft and prepare offers, sending out leases and negotiating clauses as per our mandate. Control leases, Attend and participate in meetings with the client, meeting potential tenants to show vacancies and negotiate terms. Prepare monthly reports.

Senior Lease Administrator

Broll Property Management
01.2016 - 08.2017
  • Company Overview: Resilient/ Fortress/ Lodestone Portfolio
  • Checking of work daily processed by co-workers, report on outstanding Portfolio leases, Draft and prepare leases, Control leases, Capture and Process lease agreements, Cede leases, Prepare, cancel and amend Lease agreements, Addenda and Suretyships, Handle options for renewals and bank guarantees, Assists Portfolio Management personnel as needed, Attend and participate in meetings, Prepare monthly reports.
  • Resilient/ Fortress/ Lodestone Portfolio

Lease Administrator

Broll Property Management
10.2013 - 12.2015
  • Company Overview: Resilient/ Fortress/ Lodestone Portfolio
  • Draft and prepare leases, Control leases, Capture and Process lease agreements, Cede leases, Prepare, cancel and amend Lease agreements, Addenda and Suretyships, Handle options for renewals and bank guarantees, Assists Portfolio Management personnel as needed, Attend and participate in meetings, Prepare monthly reports.
  • Resilient/ Fortress/ Lodestone Portfolio

Admin Clerk / Capturer/ Buyer

Shoprite Checkers
Centurion
04.2009 - 09.2013
  • Capturing of orders, filling, accommodation arrangements, occasionally arranging meetings and organizing Divisional Managers’ diary, some personnel for example terminations, status changes, contracts.

Receptionist

Shoprite Checkers
Centurion
08.2008 - 03.2009
  • Answering of all incoming calls, filling, setting up appointments and any other admin help required.

Education

Matriculated - English, Afrikaans, Economics, Business Economics, Geography, Computer Studies

Hoërskool Rustenburg
Rustenburg

Telephone Etiquette & Frontline Reception Skills Certificate -

CBM Training

Some College (No Degree) - Landscaping

Intec College

SAP Retail Training -

SAP Retail Training

Broll Lease Negotiations - Short Course

University of Pretoria
Pretoria

Skills

Legal documentation

Property management

File management

Document preparation

Invoice processing

Lease negotiation

Property inspections

Meeting coordination

Maintenance coordination

Rent collection

Office administration

Background checks

Scheduling appointments

Lease administration

Property marketing

Lease agreements

Telephone and email etiquette

Lease renewals

Event planning

Interpersonal relations

Administrative oversight

Contract negotiation

Maintenance requests

Application management

Reporting and correspondence

Property amenities

Lease file audits

Sales and marketing aptitude

Lease oversight

Teamwork

Personal History

I am a loyal, trustworthy and hard working person able to work under pressure. I love working with people of all ages. I am a very fast learner, also very willing to learn and help where I’m needed. I’m a very understanding person. I do everything in life to the fullest. I do everything to the best of my ability. I’m also an animal and nature lover., I believe that I will be able to make a positive impact in your company, in whatever task you would require me to do. I guarantee that you will not regret employing me in your company.

Interests

Reading
Gardening
Jogging & going to gym
Listening to music
Playing with my dogs
Scrapbooking
Interior Design
Photography

Personal Information

  • ID Number: 881012 0013 085
  • Date of Birth: 10/12/88
  • Marital Status: Married

Personal interests

Reading

Event/ Party Planning

Interior Design

Landscaping

Listening to music


Timeline

Leasing Administrator

Twin City Development
03.2019 - Current

Leasing Consultant

Broll Property Management
09.2017 - 02.2019

Senior Lease Administrator

Broll Property Management
01.2016 - 08.2017

Lease Administrator

Broll Property Management
10.2013 - 12.2015

Admin Clerk / Capturer/ Buyer

Shoprite Checkers
04.2009 - 09.2013

Receptionist

Shoprite Checkers
08.2008 - 03.2009

Matriculated - English, Afrikaans, Economics, Business Economics, Geography, Computer Studies

Hoërskool Rustenburg

Telephone Etiquette & Frontline Reception Skills Certificate -

CBM Training

Some College (No Degree) - Landscaping

Intec College

SAP Retail Training -

SAP Retail Training

Broll Lease Negotiations - Short Course

University of Pretoria
Yolandé SwartSenior Leasing Administrator