Make sure to meet customer's satisfaction by providing good service
Yolanda Feshete
Waitress
Pretoria
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Cashier
Barcelos
Pretoria
05.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Housekeeping Attendant
Kololo Game Reserve
Limpopo
10.2021 - 02.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Disposed of trash and recyclables each day to avoid waste buildup.
Waitress
Ocean Baskete
Pretoria
01.2017 - 12.2020
- Bussed and reset tables to keep dining room and work areas clean.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
Arts And Entertainment Management
St Joseph High School
Rusape 01.2010 - 03.2014
Elderly Care -
Alison
Online 06.2023 - 07.2023
Skills
Drawer management
Customer assistance
Identification checks
Payment collection
Money handling
Basic math skills
Coaching and mentoring
Point-of-sale system operation
Cleaning and sanitizing
Staff Training
Accomplishments
- Promoted to Barcelos after only 1 year for exceptional performance.
- Trained and mentored 2 employees.
- Supervised team of 5 staff members.
- Achieved 60% of sales quote.
Certification
Certified [Cashier], [Barcelos] - [1 year]
Interests
Working under pressure,always on time and maintaining a clean and tidy area
Interested in helping maintain the rules and regulations of the place
Timeline
Elderly Care -
Alison
06.2023 - 07.2023
Cashier
Barcelos
05.2022 - Current
Housekeeping Attendant
Kololo Game Reserve
10.2021 - 02.2022
Waitress
Ocean Baskete
01.2017 - 12.2020
Arts And Entertainment Management
St Joseph High School
01.2010 - 03.2014