Yesmin Jogiat

Contributed to development of annual budgets by providing input on historical expenses and anticipated future costs.

• Collaborated with external auditors to facilitate annual audit process, providing necessary documentation as required.
• Analyzed financial data to identify trends and potential areas for improvement or cost savings opportunities.
• Provided support during audits by supplying requested documentation promptly and accurately.
• Generated detailed financial reports for management review, facilitating informed decisionmaking.
• Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position. Reconcile Legal and Funeral Claims Account. Reviewing Finance Clerks Bank Recons
• Assisted with budget preparation and monitoring, contributing to better expense control.
• Supported year-end closing procedures by preparing adjusting journal entries as needed.
• Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry. Maintain high accuracy of CC and Account allocations when checking Finance clerks’ payments
• Implemented more efficient filing system for financial documents, improving accessibility and organization.
• Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
• Reported financial data and updated financial records in ledgers and journals. Compile financial calculations for underwriters
• Identified accounting errors when cross-referencing documents and database information.
• Analyzed financial data to assist in budget creation and forecasting.
• Developed and implemented procedures to improve accounting efficiency.
• Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
• Maintained account accuracy by reviewing and reconciling checks monthly.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Telemarketing & Field Sales Marketing Forecasting & Overheads Analysis
• Payment Authorization – signing off on Finance Clerk Payments to be sent to EO’s to release payments
• Assist with travel request - accommodation flight bus car hire
• Cellphone & Loan Payroll deductions
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Monitoring of Cashflow to advise to invest.

• Maintain high accuracy of CC and Account allocations and all capturing happening in correct month
• Ensure no long outstanding items on Age analysis
• Print and sign-off AP monthly recons
• Collate and capture general Creditors bank transactions
• Compile monthly expenses schedule
• Maintain Rental Agreements and bank guarantees
• Process invoices
• Resolve creditors issues proactively
• Process travel request forms - accommodation flight bus car hire
• Events Planning especially year end functions.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Produced high-quality communications for internal and external use.
• Interacted with customers by phone, email, or in-person to provide information.
• Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Verified accuracy of accounts payable payments, reduction in payment errors and check reissues.
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Capture AP invoices within monthly deadline and in correct period
• Responded to customer concerns and questions on daily basis.
• Processed vendor and supplier payments on monthly basis. Pay Accounts Payable on time, negotiate discounts and negotiate payment terms for all AP accounts
• Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.

• Process payments
• Ensuring all Petty cash are paid for all branches and reconciled Petty cash Float. Disbursed petty cash by recording entries and verifying documentation.
• Ensuring entertainment monies are paid on time
• Capture and update main bank account on Cashbook
• Reconcile petty cash bank accounts and pay over of bank charges
• Reconcile creditors bank account
• Maintain high accuracy of account and cost centre allocations
• Maintain monthly expense schedules
• Processed mail accurately and efficiently, ensuring that all correspondence was distributed to correct recipients in timely manner.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Maintained professional atmosphere within office setting through effective communication skills and polished presentation abilities.
• Trained new clerks on company procedures and software tools effectively contributing to their integration into team.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Interacted with customers by phone, email, or in-person to provide information.
• Produced high-quality communications for internal and external use.
• Compiled and analyzed data to produce reports.
• Supported staff on special assignments and ad hoc projects.
• Entertainment, Christmas party, family fun day , office expenses, R&M and fixed asset under R5000.

• Managing file load and ensuring quick turnaround times from referral to resolution of issue or problem
• Receiving instructions referred for final resolution from legal staff in branches
• Liaising with and resolving queries with third party institutions
• Knowing rules, procedures, regulations governing all third party institutions
• Attending to drafting and responding to correspondence on behalf of clients
• Ensuring that clients and branch staff receive regular updates and feedback
• Staff communications as and when required
• Ensuring that all case files are captured, monitored, maintained and regularly updated using company systems e.g.
• Workbench
• Keeping accurate stats e.g., case load, success rates, conversions etc.
• Facilitated timely resolution of legal matters by preparing and organizing essential documents.
• Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
• Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
• Created spreadsheets to track client progress
• Communicated pertinent information to clients via phone, email, and mail.

• Ensuring that all orders are taken out accordingly and packaged correctly before being distributed to customers either by delivery, courier or post
• Processed invoices in line with company policies and procedures on pastel is correct
• Assisting to market their specialized range and give training to their sales reps.
• Reduced invoice discrepancies by thoroughly reviewing purchase orders, contracts, and receipts before billing clients.
• Reviewed invoices for accuracy and completeness prior to issuing payments.

• Responsible for efficient collection of documents to ensure timeous payments to suppliers
• Load payments on e-forex so that director can authorize payments
• Ensuring all awaiting shipped on board are up to date by emailing suppliers and forwarders for information
• Other administrative and reporting
• Liaising with transporters to ensure timeous delivery of containers
• Reconciliations and dealing with account queries
• Uploading of proformas on company network.
• Accomplished project deadlines by assisting with task completion whenever required.

• Stock Control: Ensure finished goods received are compliant with quality standards
• Warehouse Management: Ensure that warehouse is aligned with demands from Dispatch, Production and Retail
• Staff Management: Supervise all warehouse staff and all activities taking place in warehouse
• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
• Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
• Communicated regularly with cross-functional teams to improve coordination between departments.
• Streamlined operations for faster order processing by updating warehouse layout and organization.
• Fostered positive workplace culture that motivated employees to perform their best while maintaining high morale.

• Overseeing of staff i.e
• Cashiers and Merchandisers
• Promote ideas for weekly or monthly promotions
• Involved myself in making recommendations for advertisements
• Ensure that all stock is replenished on Sales floor
• Fill out all reports on stock levels and Daily Reports required by Senior management
• Ordering of bulk stock for regular customers
• Stock take
• Worked on programme SAP and POS CISTECH
• Acted as relief manager in Heilbron store and work there as well when help is required on occasional basis
• Assist in achieving required sales targets of shop
• Opening and closing of shop doors.
• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

• Receptionist and secretarial duties
• Admin work and overseeing transmissions of Tax forms
• Appointment bookings and customer service.
• Supported administrative tasks such as filing, data entry, and document management to maintain organized office environment.
• Maintained clean, organized, and welcoming reception area to create positive first impression for clients

• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed. Working hand in hand with rest of hospitality team on ship.
• Marketing and organizing promotions on teamwork base
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs. Added value to every sale by cross selling in shop
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Prepared merchandise for sales floor by pricing or tagging.
• Solved customer challenges by offering relevant products and services.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Assessed customer needs and utilized suggestive selling techniques to drive sales. Make overs on bases of promoting products
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Assisted in inventory management tasks, maintaining optimal stock levels of key products for efficient operation.
• Enhanced customer satisfaction by providing personalized skincare consultations and product recommendations.
• Hosted promotional events at store location to increase brand awareness and drive sales growth.
• Provided skincare analysis for clients seeking guidance on improving their skin health, offering tailored advice based on individual concerns.
• Demonstrated expertise in color matching techniques for foundation selection, resulting in higher client confidence in final outcome.
• Applied makeup to make customers look and feel beautiful.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

• Booking of Flights and Hotels
• Secretarial Duties and Admin work
• Capturing of invoices, filing and Customer Services.

• Trainee junior consultant
• Flight bookings and customer service
• Working on senior consultants bookings once had done prepatory work.

• General management, sales, stock control, buying and dealing with reps-ordering of new products
• Ensured that all stock is replenished on sales floor
• Ensured that all stock items were stored by company names
• Customer service
• Liaising with customers for knowledge on vitamin and health products, worked on POS system
• Checking stock for expiries and -managing staff
• Opening and closing of store.

• London based store: Sales and customer care, design, stock taking and cashier
• Merchandising clothing and maintaining store
• Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Monitored customers for signs of security concerns and escalated issues to management.
• Managed efficient cash register operations.

• Owner, fashion designing, pattern making, sales, customer service
• Overseeing of machinists and maintaining companies cost to minimum
• Assisted clients with their designs on what specifically wanted in outfit and adding creative flair to it
• Accomplished multiple tasks within established timeframes.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Managerial duties, stock taking, customer service
• Overseeing of staff
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Increased sales through effective merchandising strategies and targeted promotions.

• Sales and cashier
• Fielded customer questions to share information about products, availability, and pricing. Assisted customers with the basic functions of the cellphones
• Implemented loss prevention strategies by monitoring suspicious activity closely throughout the day-to-day operations of the store.
• Managed efficient cash register operations. Day to day running of the business.

• Creation of patterns for Miss South Africa beauty pageant, assistant with fittings, customer service
• Went more to gain experience.

• Designing patterns accordingly to clients requirements and grader
• Overseeing all sizes were made/ all on freelance basis.