Yenziwe Nkabinde

- Answer, screen, and forward phone calls
- Greet visitors and direct them to relevant personnel
- Perform daily administrative tasks for company functionality
- Coordinate office activities for efficiency and compliance
- Build and maintain strong client relationships
- Resolve complaints and queries
- Manage phone calls, emails, letters, and packages
- Update records and databases with personnel, financial, and other data
- Coordinate appointments, meetings, and schedules
- Handle debt collection, installation control, and estimations
- Create job cards and manage petty cash
- Track office supplies and place orders when necessary
- Submit timely reports
- Create and maintain effective filing system
- Handle dispatching and deliveries
- Demonstrate strong multitasking abilities and contribute to team effort as needed

- Answer phone calls and schedule appointments and meetings
- Manage booking duties and compile financial records
- Handle enquiries and general office management tasks
- Perform inventory and cash management duties
- File and maintain patient records and data capture
- Maintain confidentiality when dealing with sensitive topics
- Assist in maintaining order in waiting areas
- Answer phone promptly and direct calls to correct offices
- Process claims and admissions efficiently and accurately
- Communicate effectively with patients, staff, and stakeholders
- Maintain accurate records and reports

- Reporting:
- Compile and submit weekly and monthly reports
- Inventory and Planning:
- Control inventory levels
- Plan and project monthly sales
- Administration:
- File and maintain records
- Manage diary and appointments
- Answer phone calls
- Finance:
- Manage cash and petty cash
- Process payroll and related duties
- Staff Management:
- Coach, train, and review staff performance
- Maintain staff job results
- Customer and Employee Safety:
- Ensure safe and clean store environment
- Protect employees and customers
- Compliance:
- Maintain legal requirements
- Uphold store stability and reputation
- Leadership:
- Collaborate with other Shift Managers
- Enforce policies consistently across shifts
- Foster a cohesive workplace culture