Yashnee Moodley
Production Coordinator
Summary
Team-minded Production Coordinator with expertise in production planning, scheduling and collaboration with staff. Accomplished in preparing for production jobs by reviewing work order information, maintaining current inventory stock and scheduling production work according to project scope. Personable communicator with focus on working with various personality types effectively.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work History
Production Coordinator
Quadrant Clothing
Durban
11.2020 - Current
Assistant Production Coordinator
Renewal
Durban
05.2019 - 10.2020
Call Center Representative
Mr Price
Durban
02.2018 - 03.2019
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Educated customers on company systems, form completion, and access to services.
Call Center Representative
Mr Price
Durban
11.2015 - 10.2017
Call Center Representative
Direct Channel Holding
Durban
02.2012 - 10.2015
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Call Center Representative
O'Keeffe & Swartz
Johannesburg
04.2007 - 09.2011
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion, and access to services.
Production Coordinator
Spike Apparel
Durban
01.2003 - 04.2007
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Coordinated with production team to support productivity targets and deadline management.
Education
Matric -
Northmead Secondary
Durban 01.1998 - 12.2002
Timeline
Production Coordinator
Quadrant Clothing
11.2020 - Current
Assistant Production Coordinator
Renewal
05.2019 - 10.2020
Call Center Representative
Mr Price
02.2018 - 03.2019
Call Center Representative
Mr Price
11.2015 - 10.2017
Call Center Representative
Direct Channel Holding
02.2012 - 10.2015
Call Center Representative
O'Keeffe & Swartz
04.2007 - 09.2011
Production Coordinator
Spike Apparel
01.2003 - 04.2007
Matric -
Northmead Secondary
01.1998 - 12.2002
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