Yaseen Goolam Mahomed

• Responsible for delivering and packing vehicles.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Obtained signatures from customers upon delivery of goods.
• Delivered goods and products to customer on time and in excellent condition.

Between 2014 – 2020, I was self-employed and my job included many different duties and responsibilities. I was a uber driver, a private chauffeur for some clients and I offered tours to tourist. I also had a fleet of cars and drivers on the uber platform that I had to manage. My duties and responsibilities included:

• Safely transported passengers to various destinations, ensuring their safety and comfort.
• Managed a fleet of vehicles, ensuring they were clean, roadworthy, and compliant with regulations.
• Handled communication with Uber for escalations and support.
• Recruited and onboarded qualified drivers, ensuring compliance.
• Monitored performance metrics (ratings, cancellations, earnings) and resolved disputes.
• Trained drivers on Uber policies, safety, and customer service.
  necessary licenses and documents.
• Safely transported tourists to various destinations like the Cape Winelands, Table Mountain, Garden Route etc.
• Ensured that the vehicle was clean, roadworthy, and regularly maintained
• Placed safety as top priority for rides.
• Offered insightful local recommendations, enhancing overall customer experience.
• Streamlined route planning to minimize travel time and maximize efficiency.
• Assisted passengers with loading and unloading luggage for enhanced customer care.
• Utilized feedback from riders to improve service offerings continually.