Yanisa Chaiyasit
3A Lake Road, Poole ,Dorset
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Front of House
Customs House Restaurant And Wine Bar
05.2022 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
No Degree - Travel And Tourism
BCP College
Bournemouth 08.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Order Taking
- Cash Handling
- Payment Processing
- Menu Recommendations
- Food Running
Languages
English
Upper intermediate (B2)
Thai
Advanced (C1)
Timeline
Front of House
Customs House Restaurant And Wine Bar
05.2022 - Current
No Degree - Travel And Tourism
BCP College
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