Yanga Sukwini
Cape Town
Summary
Dynamic and passionate restaurant professional with a solid history at Bistrosixteen82 Restaurant. Proficient in customer service and order accuracy, consistently enhancing guest experiences through clear communication and effective upselling methods. Recognized for developing strong customer connections and ensuring swift order delivery, contributing to an engaging dining atmosphere.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Bistrosixteen82 Restaurant
09.2023 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Education
Business Studies
Ravensmead High School
Cape Town10.2021
Skills
- Customer service
- Order taking
- Service quality
- Problem-solving
- Table setting
- Upselling techniques
- Food presentation
- Guest engagement
- Allergy awareness
Additional Information
African school of coffee student with complex understanding of coffee craftsmanship
Languages
English
Intermediate (B1)
Timeline
Restaurant Waiter
Bistrosixteen82 Restaurant
09.2023 - Current
Business Studies
Ravensmead High School