Avid
Yanga Mdayi
Supervisor
Johannesburg
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
ICR Supervisor
Multichoice
Randburg
05.2018 - Current
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
ICR Team Leader
Multichoice
08.2016 - 05.2018
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Maintained database systems to track and analyze operational data.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations
- Conducted regular reviews of operations and identified areas for improvement
AMC Media Management
Supersport
01.2012 - 08.2013
- Conducted regular audits of stored assets, identifying redundant files and optimizing storage usage accordingly.
- Facilitated smooth transitions between different formats or platforms as needed, ensuring compatibility across multiple systems and devices.
- Reduced instances of lost or misplaced files by implementing meticulous file naming conventions and folder structures.
- Accelerated content delivery timelines by efficiently ingesting and processing incoming media files.
- Established quality control processes, resulting in consistent standards for all managed media assets
- Developed comprehensive documentation for internal procedures related to media management, ensuring consistency and clarity in team processes
- Assisted colleagues in locating specific files or versions quickly, enhancing overall workflow efficiency
- Supported production teams in meeting deadlines through prompt resolution of technical issues related to media assets
- Facilitated smooth transitions between different formats or platforms as needed, ensuring compatibility across multiple systems and devices
Education
Advanced Diploma - Advanced Diploma in Business Studies
Henley Business School
Sunninghill, South Africa 02.2023 - 07.2024
Higher Certificate - Video Production
Big Fish School of Digital Filmmaking
Auckland Park, South Africa 02.2011 - 01.2012
Diploma - Project Management
KLM
Johannesburg, South Africa 01.2016 - 07.2017
Higher Certificate - Advanced Certificate in Business Studies
Henley Business School
Sunninghill, South Africa 01.2011 - 01.2012
High School Diploma -
Mzokhanyo High School
East London, South Africa 01.2006 - 12.2006
Skills
Operations Management
undefinedSoftware
Interests
Sport
Timeline
Advanced Diploma - Advanced Diploma in Business Studies
Henley Business School
02.2023 - 07.2024
ICR Supervisor
Multichoice
05.2018 - Current
ICR Team Leader
Multichoice
08.2016 - 05.2018
Diploma - Project Management
KLM
01.2016 - 07.2017
AMC Media Management
Supersport
01.2012 - 08.2013
Higher Certificate - Video Production
Big Fish School of Digital Filmmaking
02.2011 - 01.2012
Higher Certificate - Advanced Certificate in Business Studies
Henley Business School
01.2011 - 01.2012
High School Diploma -
Mzokhanyo High School
01.2006 - 12.2006
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