Summary
Work History
Education
Skills
Accomplishments
Other
References
Hobbies and Interests
Timeline
Generic

Yandula Kabvala

Durban

Summary

Highly motivated and quality-driven Registered Nurse with over 2 years of clinical experience in a hospital in-patient setting. Focused on providing comprehensive patient care while maintaining a compassionate approach. Confident in delivering treatments and conducting assessments to promote patient well-being and encourage recovery. Passionate about delivering quality healthcare and educating patients and families, leading by example. Excel at working collaboratively with colleagues and outside departments to coordinate safe and successful care. Progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently develop strong relationships with patients and families through empathetic communication, a respectful attitude, and excellent customer service to ensure the highest level of care.

Work History

Registered Nurse - Paediatric ward

Parklands Hospital
07.2022 - Current
  • Assessing, diagnosing and planning nursing requirement
  • Monitoring and administering medication and intravenous infusions
  • Monitoring vital signs and providing direct care
  • Updating patients Care plan and medical records on Care On
  • Planning and organizing daily workload
  • Educating patients and families, pain management
  • Ordering and management of medication and medical equipment
  • Reconciliation and crediting of medication
  • Conducting ward rounds including accompanying Doctors and other Medical Professionals
  • Stock control and drug management, wound care.

Enrolled Nurse – Medical ward

Parklands Hospital
07.2017 - 06.2019
  • Practice patient care according to Scope of Practice and assumes total responsibility
  • Participate in ward/unit quality improvement program and attend handover report at shift commencement
  • Maintaining a therapeutic, clean and safe environment that is free from medico-legal hazards and reporting potential/actual risks identified
  • Promotion of patient overall health and well being by effecting communication regarding their care
  • Participating as a member of a team to achieve goals and maintaining a satisfactory level of skill and knowledge
  • Maintaining high clinical standards and high levels of quality care delivery and contributing to the holistic care of patients
  • Promoting and maintaining good public relations with patients, relatives and visitors maintaining patient confidentiality at all times
  • Ensure stock is charged appropriately, well controlled and managed.

Stock and Royalty Controller

LexisNexis
12.2010 - 01.2014
  • Reconciliation of inventory
  • Planned and executed stock take, monthly and annual counts
  • Placing orders to restock and managed day-to-day transactions
  • Receipt of foreign stock and posting of all invoices to Accounts Payable
  • Updated daily prices, discounts, weights and set-up yearly increases.

Customer Service Call Centre Consultant

LexisNexis
07.2000 - 11.2010
  • First call resolution, punctuality and attendance and service recovery
  • Recorded each customer's interaction via the CRM system
  • Provided telephonic online support, creating and cancellation of online access details, troubleshot and resolved technical queries
  • Managed all general and account queries relating to account balances, payment receipts, correction of payment allocations, order status, credits in respect of claims, fax and email copy invoices.

Customer Service Clerk

LexisNexis
07.1997 - 06.2000
  • Investigated and dealt with customer queries, written and telephonic
  • Cash sales to the public on a rotational basis
  • Processing of system credits, subscription maintenance and change of customer details
  • Providing training to assistants, processing telephonic orders, tele sales and reconciling of bookstore and individual accounts
  • Interacted with management, team and associates to provide and deliver customer service as per customer requirements.

Order processing Clerk

LexisNexis
08.1994 - 06.1997
  • Audit checks and quality control
  • Data Capturing
  • Processing of telephonic, faxed/rep orders and system credits
  • Maintained customer details and opened accounts
  • Back-up of files on a rotational basis.

Education

Diploma in General Nursing Science (R683) -

Netcare Education KZN
01.2022

Enrolled Nurse Certificate (2175) - undefined

Netcare Education KZN
01.2017

Netcare Designate Programme (NEDP) (NQF Level 4) - undefined

Open Learning Group, OLG
01.2015

A+/N+ Customised Certificate - undefined

Bytes Technology Group
01.2007

National Certificate Course in Commerce (N3) - undefined

Swinton Road Technical College
01.1992

National Senior Certificate - undefined

Zwelibanzi High School
01.1989

Skills

  • Ward Management
  • Strong work ethic
  • Clinical Leadership
  • Problem solving
  • Pain management
  • Patient education
  • Excellent Communication
  • Computer literacy
  • Administration
  • Stock control

Accomplishments

  • Received Gratuity in 2016
  • Passed with Honors for Pen 1 in 2016
  • Obtained a Distinction in Theory for Pen 2 in 2017
  • Passed Cum Laude in 2015 (NEDP)
  • CPR for Professionals, 2023
  • CareOn Champion, 2022

Other

Driver; full clean licence (Code 8)

References

  • Sr nerisha ramdhan, Senior r/n, 0766385965
  • Sr londeka zungu, Shift leader, 0633383710

Hobbies and Interests

  • Reading
  • Singing
  • Cooking
  • Going to church

Timeline

Registered Nurse - Paediatric ward

Parklands Hospital
07.2022 - Current

Enrolled Nurse – Medical ward

Parklands Hospital
07.2017 - 06.2019

Stock and Royalty Controller

LexisNexis
12.2010 - 01.2014

Customer Service Call Centre Consultant

LexisNexis
07.2000 - 11.2010

Customer Service Clerk

LexisNexis
07.1997 - 06.2000

Order processing Clerk

LexisNexis
08.1994 - 06.1997

Diploma in General Nursing Science (R683) -

Netcare Education KZN

Enrolled Nurse Certificate (2175) - undefined

Netcare Education KZN

Netcare Designate Programme (NEDP) (NQF Level 4) - undefined

Open Learning Group, OLG

A+/N+ Customised Certificate - undefined

Bytes Technology Group

National Certificate Course in Commerce (N3) - undefined

Swinton Road Technical College

National Senior Certificate - undefined

Zwelibanzi High School
Yandula Kabvala