Yandiswa Zuka
Johannesburg,South Africa
Summary
Results-driven HR Manager known for transforming organisational cultures and enhancing employee engagement. Played key roles in streamlining recruitment processes, reducing turnover rates, and fostering inclusive workplace environments. Excelled in strategic planning, conflict resolution, and leadership development, driving significant improvements in team performance and satisfaction.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work history
HR manager
Afro models
Johannesburg, Gauteng
04.2023 - Current
- Oversaw talent acquisition process, secured top industry talents.
- Streamlined recruitment process by implementing an applicant tracking system.
- Assisted in succession planning to ensure business continuity.
- Coordinated employee engagement initiatives for improved staff morale.
- Developed new onboarding programme to speed up employee productivity.
- Implemented HR policies and procedures for legal compliance.
- Negotiated beneficial terms with benefit providers, ensured cost-effective packages.
- Reviewed job descriptions periodically, kept them abreast of current roles.
Receptionist
Native Agency
Johannesburg, Gauteng
01.2013 - 06.2023
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Maintained accurate logs of visitor entries for security purposes.
- Assisted with administrative tasks, improving overall functionality of the office.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Handled appointment scheduling to ensure smooth daily operations.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
- Managed phone calls, resulting in effective communication flow within the company.
Education
Bachelor of Business Administration - Business studies
Buffalo City College
East London, Eastern Cape 01.2006 - 12.2008
Skills
- Dependable and Reliable
- Ethical conduct promotion
- Exit interviews conducting
- HR software mastery
- Point of sale operation
- Employee relations expertise
- Compensation and benefits administration
Languages
English
Fluent
Xhosa
Fluent
Zulu
Advanced
Timeline
HR manager
Afro models
04.2023 - Current
Receptionist
Native Agency
01.2013 - 06.2023
Bachelor of Business Administration - Business studies
Buffalo City College
01.2006 - 12.2008