Yandiswa Hlam
Waitress
Midrand
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
13
13
years of professional experience
Work History
Restaurant Waiter
Fireroom Restaurant
03.2021 - Current
Sitting guests.
Introducing menu.
Cleaning tables, taking orders, serving food and beverages, ensuring customer satisfaction and handling payments. Keep the cleanliness on the tables and chairs.
Restaurant Hostess
Fireroom Restaurant
07.2019 - 02.2021
Welcoming guests to the venue.
Provide accurate wait times and monitor waiting lists.
Manage reservations.
Provide menus and get the guests sited.
Greet customer upon their departure.
Introduce the menu to the guests.
Driver
TB HIV Care
03.2017 - 06.2019
Transporting clients for medical check ups, Providing administrative work, Inspection of vehicle condition and keeping records.
Financial Services Store Rep
Woolworths Financial Services (Sandton)
04.2014 - 02.2017
- Issuing Contracts to customers, Printing of credit cards & Store cards for customers, Doing branch audit on weekly basis, Do sales audit weekly
Warehouse assistant admin
Airlift Express
02.2012 - 03.2014
- Data capturing, Scanning all the items at the warehouse, Weighing & measuring items
Education
National Diploma in Home Nursing -
Success Institute
Matric - undefined
Bele Zingcuka Technical School
Skills
Computer Skills (Ms Word, MS outlook, Ms Excel &Ms PowerPoint)
Report writing skills
Communication skills (verbal & written)
Project Management
Customer service
Hostessing
Waitressing
Maritalstatus
Married
Ethnicgroup
Xhosa
Otherlanguages
- English
- IsiZulu
- Sesotho
Criminaloffences
None
Driverlicense
Code 10
Postaladdress
2102 corner Makoni Ngcuka street, Ivory Park 2, Midrand, 1685
Surname
Hlam
Personal Information
- Date of Birth: 12/09/80
- Gender: Female
- Nationality: South African citizen
References
- Mr Mashalino Stuurman, Manager: Airlift Express, 064 047 1047
- Ms. Yolanda, Manager: Woolworth Financial Services Sandton, 078 552 0121
- Ms. Ayanda Langeni : TB HIV Care (021 501 5099) 066 023 7090
- Mr: Nelcon Nkjosi Ncube : (011 465 0587)074 975 3596
- Mr : Nelcon Nkosi Ncube: (011 517 2458)074 975 3596
Timeline
Restaurant Waiter
Fireroom Restaurant
03.2021 - Current
Restaurant Hostess
Fireroom Restaurant
07.2019 - 02.2021
Driver
TB HIV Care
03.2017 - 06.2019
Financial Services Store Rep
Woolworths Financial Services (Sandton)
04.2014 - 02.2017
Warehouse assistant admin
Airlift Express
02.2012 - 03.2014
National Diploma in Home Nursing -
Success Institute
Matric - undefined
Bele Zingcuka Technical School
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