Yamkela Matolengwe

• Analyzed and reported social media and online marketing campaign results.
• Developed marketing content such as blogs, promotional materials and advertisements for social media.
• Drove cross-functional collaboration with focus on quality service delivery.
• Communicated with followers to promptly respond to queries and monitor reviews.

• Executed financial due diligence tasks on daily basis to maintain optimal company finances.
• Drafted treasury reports to support management decision-making needs.
• Used [Software] and [Software] to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.
• Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.

• Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
• Oversaw preparation and management of event budgets to deliver at or below projected costs.
• Selected and ordered refreshments, decor and event materials.
• Managed administrative logistics of events planning, event booking and event promotions.
• Coordinated florists, photographers and musicians during for events.
• Maintained and built comprehensive database of industry contacts, vendors and venues.
• Developed and implemented successful marketing plans to generate event revenue.
• Negotiated with vendors to achieve most favorable terms.
• Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
• Delivered prompt payment for event vendors, venues, staff and transportation providers.
• Assembled creative and innovative event attractions based on internal capabilities.
• Generated ideas to enhance and expand current event offerings.
• Liaised with marketing and PR colleagues to promote special events in social calendars.
• Utilized job-related software to create standard guidelines, calendars and budgets for each event.
• Coordinated with sales and marketing teams to publicize and promote events.

Tutoring all grades, organizing tutors around universities to volunteer at Nomzamo High School and also tutor learners privately at an affordable price.

• Defined company roles and responsibilities to establish and enhance processes.
• Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
• Established organizational mission statement through extensive collaboration and review.
• Directed market expansions to propel business forward, meet changing customer needs.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
• Bussed tables during busy periods to assist staff and quickly turn over tables.

• Communicated with catering, lighting and sound companies to obtain price quotes.
• Hired, trained and supervised volunteers and support staff required for events.
• Arranged availability of audio-visual equipment, transportation and displays for various types of events.
• Evaluated and selected service providers and vendors according to customer requirements.
• Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
• Organized, coordinated and deployed team members for events while focusing on delivering superior customer service.
• Coordinated schedules and timelines for events.
• Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
• Managed event logistics and operations.
• Performed event coordination for larger parties and gatherings.

• Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
• Planned lessons for allotted time to strengthen weak subjects and build skills.
• Leveraged technology to accelerate learning by proving students with easy-to-access information.
• Taught students remotely using online video chat platform and other delivery channels.
• Developed student confidence through positive reinforcement strategies.
• Coached and mentored less-experienced tutors to observe and measure outcomes.