Xoliswa Sigabi
Administrator, Personal Assistant And Receptionist
Soweto
Summary
As a dynamic professional with a robust skill set in HR administration, event production, receptionist duties, and customer service, I have consistently demonstrated my ability to excel in various roles. My tenure as an Assistant to HR and Receptionist at SGB-Power Matla is a testament to my capability to manage HR records effectively, support recruitment processes, and provide exceptional administrative assistance. My experience is further enriched by my previous positions as a Production Assistant for Events at Creative Space Media and as a Personal Assistant/Receptionist at MercBoys PTY. Ltd. I am deeply committed to delivering excellence in every task I undertake and have a proven track record of thriving in fast-paced environments. My goal is to leverage my expertise to contribute to the success of your team and to exceed expectations in all my professional endeavors.
Overview
8
8
years of professional experience
14
14
years of post-secondary education
3
3
Languages
Work History
Assistant to HR and Receptionist
SGB-Power Matla
3 2023 - Current
- Managed HR records, including personal information, attendance, and performance evaluations
- Prepared and distributed HR documents, such as employment contracts, offer letters, and HR policies
- Assisted in managing HR databases and systems to ensure data accuracy and compliance with regulations
- Supported recruitment activities by posting job openings, screening resumes, and scheduling interviews
- Coordinated new hire onboarding activities, including preparing paperwork and facilitating orientation sessions
- Provided general administrative support to the HR department, including managing calendars and scheduling meetings
- Acted as a receptionist, greeting visitors, answering and directing phone calls, and maintaining a professional and welcoming environment.
Production Assistant for Events
Creative Space Media
09.2020 - 12.2023
- Conducted research and assisted in the development of event concepts
- Assisted in the planning and coordination of event logistics, including venue selection, equipment rental, and vendor management
- Assisted in the creation and management of event budgets
- Coordinated with event staff, including event planners, vendors, and support staff
- Assisted in the creation and management of event schedules and timelines
- Assisted in the creation and management of event run-of-show documents
- Managed event materials, including signage, print materials, and swag
- Assisted in the setup and breakdown of event spaces
- Coordinated with other departments within the media agency to ensure event success
- Ensured that all events were delivered on-time, on-budget, and to the highest quality standards.
Administrator and Receptionist
MercBoys PTY. Ltd.
08.2018 - 01.2020
- Expertly welcomed and directed visitors, clients, and guests to designated areas or contacts
- Efficiently managed and routed incoming calls to relevant personnel or departments
- Coordinated and organized scheduling for appointments, meetings, and reservations
- Diligently updated and maintained records, databases, and administrative documentation
- Accurately sorted and allocated incoming correspondence to appropriate parties
- Responded to general inquiries with precise information, ensuring client and visitor satisfaction
- Executed a variety of administrative tasks, including data entry, filing, and clerical support
- Upheld a consistently professional and polite demeanor in all interactions
- Kept the reception area immaculate and orderly, reflecting company standards.
Customer Services Representative
Game Massmart Stores
03.2016 - 07.2018
- Provided exceptional customer service to all Game Stores customers, ensuring their satisfaction with the products and services provided by the store
- Assisted customers with queries, complaints, and refunds, and resolving any issues in a professional and timely manner
- Operated the store's point of sale system, including handling cash and card transactions, and maintaining accurate records of all transactions
- Maintained a clean and organized store environment, ensuring that all products are displayed correctly and that the store is well stocked
- Collaborated with other store staff to ensure that all customer needs are met, including assisting with inventory management, restocking products, and providing support during peak periods.
Education
TRINITY SECONDARY SCHOOL
Lenasia, South Africa 04.2001 - 04.2015
Skills
FILING
LEADERSHIP
COMMUNICATIONS
RESEARCH
DATA ENTRY
PROFESSIONALISM
Personal Information
- Date of Birth: 01/13/97
- Nationality: African
- Marital Status: Single
References
Available on request
Timeline
Production Assistant for Events
Creative Space Media
09.2020 - 12.2023
Administrator and Receptionist
MercBoys PTY. Ltd.
08.2018 - 01.2020
Customer Services Representative
Game Massmart Stores
03.2016 - 07.2018
TRINITY SECONDARY SCHOOL
04.2001 - 04.2015
Assistant to HR and Receptionist
SGB-Power Matla
3 2023 - Current
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