Xoliswa Sibengile
Administrator/ Receptionist
Humansdorp
Summary
Detail-oriented and client-focused Administrator/Receptionist with over 2 years of experience in streamlining office operations, managing schedules, and executing front desk responsibilities. Proficient in data entry, stock control, and fostering strong client relations to ensure a seamless experience for all stakeholders. PSIRA Grade C certified, demonstrating a commitment to maintaining an organized and efficient workplace. Recognized for enhancing productivity through effective multitasking and attention to detail.
Overview
2
2
Languages
4
4
Certifications
3
3
years of professional experience
Work History
Administrator
Bunu Holdings
04.2024 - 11.2025
- Managed office schedules,supplies and equipment for daily operations
- Performed accurate data entry, prepared weekly reports for management
- Coordinated meetings and handled client inquiries via phone/email
- Maintained filling system and ensured office ran smoothly
Administrator, Safety Officer, Shift Supervisor
Watcharm
04.2023 - 04.2025
- Enforce safety procedures and trained staff, maintaining compliance
- Handled incident reports, communication, and workplace maintenance logs
- Supervised shift teams and coordinated daily admin tasks
- Improved record-keeping process, reducing paperwork errors
Education
Cashier Certificate - Retail
01-2025
POS systems , cash handling , customer service
Office administration/Receptionist - Admin & Office work
01-2024
Admin duties, office software, reception/ front- desk skills
Occupational Health And Safety - Certificate
04.2001 -
Skills
Front desk & customer service
MS Word , Excel , Outlook , Email
Data entry Report preparation
Invoicing Cash handling
Stock control & office supplies
Scheduling Meeting Coordination
Filling Record keeping
Accomplishments
- Process improvement : Developed a new process that reduced production time by 8% improving overall efficiency
- Customer Satisfaction : Improved customer satisfaction ratings by 20% through enhanced service training for staff
- Awards and Recognition : Received Employee of the month for outstanding performance and dedication to team goals
Certification
ULULO Empowerment Technologies: Cashier certificate
Timeline
ULULO Empowerment Technologies: Cashier certificate
10-2025
RAYGLO SHEQ: First Aid Level 1
09-2024
ULULO Empowerment Technologies: Office Administration/Receptionist
07-2024
Administrator - Bunu Holdings
04.2024 - 11.2025
Oxbridge Academy College: Occupational Health and Safety Certificate-Symbol A
09-2023
Administrator, Safety Officer, Shift Supervisor - Watcharm
04.2023 - 04.2025
Oxbridge Academy - Occupational Health And Safety, Certificate
04.2001 -
ULULO Empowerment Technologies - Cashier Certificate, Retail
ULULO Empowerment Technologies - Office administration/Receptionist, Admin & Office work
LOCATION & TRANSPORT
Access to public transport