Summary
Overview
Work History
Education
Skills
Timeline
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Xoliswa  Nyathi

Xoliswa Nyathi

Assistant manager
Newcastle ,KZN

Summary

Dynamic retail store owner with proven expertise in operations management at Sipheluthando Pty. Skilled in social media marketing and customer relations, I successfully enhanced brand visibility and optimized inventory management. implementing cost control measures, I fostered a culture of excellence and improved profitability while ensuring customer satisfaction.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards.

Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Highly organized and adaptable professional with strong communication and administrative skills. Experienced in typing reports, handling data in Excel, and providing excellent support in educational, NGO, and business environments. Seeking to leverage skills in remote virtual assistant or data entry roles."

Overview

15
15
years of professional experience

Work History

Retail Store Owner

Sipheluthando Pty
01.2015 - 08.2020
  • Managed daily store operations, ensuring efficient workflow and customer satisfaction.
  • Developed marketing strategies to enhance brand visibility and attract new customers.
  • Trained and mentored staff on product knowledge and customer service techniques.
  • Analyzed sales data to identify trends and optimize inventory management practices.
  • Implemented cost control measures to improve profitability without sacrificing quality.
  • Established strong vendor relationships to ensure timely supply of products and materials.

Administrative Assistant

Amangwe Zulu Crafts
09.2009 - 05.2014
  • Coordinated daily office operations, ensuring efficient workflow and communication among team members.
  • Assisted in maintaining inventory of supplies, streamlining procurement processes to reduce costs.
  • Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
  • Responded to customer inquiries via phone and email, improving overall client satisfaction through effective communication.

Field Worker

Micro Finance
02.2006 - 08.2009
  • Assisted clients in understanding loan products and application processes.
  • Conducted community outreach to promote financial literacy programs.
  • Collected and documented client information for loan assessments.
  • Supported the development of promotional materials for microfinance initiatives.
  • Facilitated workshops to educate clients on budgeting and savings strategies.
  • Collaborated with team members to streamline client onboarding processes.
  • Evaluated client feedback to enhance service delivery and support offerings.

Education

Bachelor Of Early Childhood Care And Education - Teaching

SANTS
Johannesburg

Associate Of Business Administration - Business Administration And Management

Skills Academy
Cape Town
05.2024

Grade 12 - Physical Sciences

Enkomokazini Technical High School
Estcourt
12.2005

Skills

  • Store operations
  • Social media marketing
  • Employee scheduling
  • Budget planning
  • Point of sale systems
  • Store layout design
  • Verbal and written communication
  • Customer relations
  • Data collection
  • Time management
  • Microsoft Word
  • Microsoft Excel
  • File organization
  • Customer and client relations
  • Microsoft outlook
  • Computer proficiency
  • Filing
  • Critical thinking
  • Documentation and recordkeeping
  • Office management
  • Database entry
  • Recordkeeping

Timeline

Retail Store Owner

Sipheluthando Pty
01.2015 - 08.2020

Administrative Assistant

Amangwe Zulu Crafts
09.2009 - 05.2014

Field Worker

Micro Finance
02.2006 - 08.2009

Bachelor Of Early Childhood Care And Education - Teaching

SANTS

Associate Of Business Administration - Business Administration And Management

Skills Academy

Grade 12 - Physical Sciences

Enkomokazini Technical High School
Xoliswa Nyathi Assistant manager