Summary
Overview
Work History
Education
Skills
Timeline
Generic

Xoliswa Kumbe

60 Cedile St Stellenbosch

Summary

As a dedicated and passionate waitress, I thrive on delivering exceptional dining experiences to every guest I serve. With a genuine love for hospitality, I am committed to providing attentive and personalized service that exceeds expectations. My extensive experience in the industry has honed my ability to anticipate the needs of patrons and ensure their satisfaction throughout their dining journey. I pride myself on my professionalism, communication skills, and attention to detail, which enable me to create a warm and welcoming atmosphere that keeps customers coming back. Whether it's recommending the perfect dish, accommodating special requests, or handling busy shifts with grace and efficiency, I am dedicated to making every dining experience memorable. With a positive attitude and a passion for excellence, I am eager to contribute to the success of any team and uphold the highest standards of service in the hospitality industry.

Overview

2
2
years of professional experience

Work History

Waitress\Bartender

Samuel (062 172 9301)
02.2024 - 03.2024

Working as a waitress and bartender at a festival was an exhilarating experience that immersed me in a whirlwind of energy and excitement. From the moment I stepped onto the festival grounds, the air was charged with anticipation, music pulsating through the crowd, and the aroma of various cuisines filling the air. My days were a blend of fast-paced action and moments of serene camaraderie with fellow staff members. The first day was a flurry of activity as we set up our stations, stocked inventory, and familiarized ourselves with the menu. As the sun set and the festival came alive, I found myself swept up in a rhythm of taking orders, mixing drinks, and serving patrons with a smile, all while navigating through the lively crowds. Despite the occasional chaos, there was a sense of unity among the staff, each of us working together seamlessly to ensure every customer had a memorable experience. Interacting with festival-goers from all walks of life brought its own rewards, from exchanging stories with eager travelers to recommending local favorites to first-time visitors. By the end of the week, I had not only honed my multitasking skills but also forged lasting connections with my coworkers and gained a newfound appreciation for the vibrant tapestry of festival culture. Working at the festival was more than just a job; it was an unforgettable adventure that left me with memories to cherish and stories to tell for years to come.

Waitress Assistance

Aluwani Kutama (079 157 1498)
12.2021 - 01.2023

As a Waitress at Dijong lifestyle Restaurant, I was responsible for providing exceptional customer service to guests while ensuring a smooth dining experience. My duties included taking orders accurately and efficiently, serving food and beverages promptly, and addressing any customer inquiries or concerns with professionalism and courtesy. I consistently maintained a positive attitude and worked collaboratively with fellow team members to ensure seamless operations during busy shifts. Additionally, I demonstrated proficiency in upselling menu items and promoting specials to enhance the overall guest experience. Through my attentive service and dedication to customer satisfaction, I contributed to the restaurant's reputation for excellence and garnered positive feedback from satisfied patrons

Education

Bachelor of Accountancy - Financial Accounting

University of Stellenbosch
Stellenbosch, South Africa
12.2026

GED -

Makgongoana High School
Ga Makanye - Mankweng
12.2021

Skills

  • Excellent customer service skills
  • Ability to multitask in a fast-paced environment
  • Teamwork and collaboration
  • Time management and organization
  • Attention to detail and accuracy in order taking
  • Positive attitude and willingness to learn
  • Problem-solving abilities

Timeline

Waitress\Bartender

Samuel (062 172 9301)
02.2024 - 03.2024

Waitress Assistance

Aluwani Kutama (079 157 1498)
12.2021 - 01.2023

Bachelor of Accountancy - Financial Accounting

University of Stellenbosch

GED -

Makgongoana High School
Xoliswa Kumbe