Xolisile Portia Shabalala
Security Officer
Pietermaritzburg ,KwaZulu-Natal
Summary
Focused professional seeking entry level role in CCTV operation. Ready to help CCTV operators with maintaining control of all entry and exit doors, monitoring security intercoms and video surveillance monitors. Advanced organisation skills to successfully handle multiple tasks simultaneously
Keen individual familiar with restricting access to control room for security. Successfully liaises with police and other authorised agencies to provide evidence captured on CCTV footage. Employs advanced customer care skills to handle internal and external customers with tact and diplomacy.
Observant [Job Title] experienced in monitoring emergency situations within services areas and notifying emergency services for help. Skilled in inspecting CCTV equipment and reporting identified faults to supervisor. Commended for staying calm and taking action in stressful conditions.
Overview
1
1
Certification
8
8
years of professional experience
Work History
CCTV operator
Brandfin
Pietermaritzburg, KwaZulu-Natal
01.2018 - 03.2026
- Monitored surveillance feeds to ensure safety and security across multiple locations.
- Operated advanced CCTV systems, ensuring optimal functionality and performance.
- Conducted regular inspections of equipment to maintain compliance with operational standards.
- Documented incidents and generated detailed reports for investigations and management review.
- Trained new staff on CCTV protocols and best practices for effective monitoring.
- Collaborated with law enforcement during investigations, providing critical video evidence as needed.
- Monitored multiple screens simultaneously, ensuring comprehensive coverage of premises.
- Carried out and logged daily equipment checks, reporting all faults and failures as soon as they occur.
- Responded to emergency OOH calls and assisted in resolving issues.
- Enforced security of control room, data and all contents.
Education
Grade C & Psira registered - Security guard
Excel Training Center
Pietermaritzburg 05-2004
Grade 12 - Matriculate
Smero Secondary School
Pietermaritzburg 12-2001
Skills
Observation expertise
Reliable alertness levels
Digital footage review
Data recording
Remote monitoring
Surveillance aptitude
Patience under pressure
Image interpretation
Incident response
PTZ controller usage
Access control system
Reporting documentation
Security protocol enforcement
Ethical conduct
Risk Management
Data analysis
CCTV monitoring
Microsoft Office Suite
Languages
English
Intermediate (B1)
A1
Accomplishments
- Collaborated with team of [Number] in development of [Project name].
- Documented and resolved [Issue], contributing to [Result].
- Implemented [Type] process, streamlining work and increasing efficiency [Number]%
Affiliations
- The Law Society
Additional Information
I am a 43 years old female desperately looking for a job. I am available at any time if anything comes up.
Certification
Certified Information Systems Security Professional
Interests
In learning and grow big
Software
Data software
Timeline
CCTV operator
Brandfin
01.2018 - 03.2026
Grade C & Psira registered - Security guard
Excel Training Center
Grade 12 - Matriculate
Smero Secondary School