Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Additional Information
Certification
Interests
Software
Timeline
Generic
Xolisile Portia  Shabalala

Xolisile Portia Shabalala

Security Officer
Pietermaritzburg ,KwaZulu-Natal

Summary

Focused professional seeking entry level role in CCTV operation. Ready to help CCTV operators with maintaining control of all entry and exit doors, monitoring security intercoms and video surveillance monitors. Advanced organisation skills to successfully handle multiple tasks simultaneously

Keen individual familiar with restricting access to control room for security. Successfully liaises with police and other authorised agencies to provide evidence captured on CCTV footage. Employs advanced customer care skills to handle internal and external customers with tact and diplomacy.

Observant [Job Title] experienced in monitoring emergency situations within services areas and notifying emergency services for help. Skilled in inspecting CCTV equipment and reporting identified faults to supervisor. Commended for staying calm and taking action in stressful conditions.

Overview

1
1
Certification
8
8
years of professional experience

Work History

CCTV operator

Brandfin
Pietermaritzburg, KwaZulu-Natal
01.2018 - 03.2026
  • Monitored surveillance feeds to ensure safety and security across multiple locations.
  • Operated advanced CCTV systems, ensuring optimal functionality and performance.
  • Conducted regular inspections of equipment to maintain compliance with operational standards.
  • Documented incidents and generated detailed reports for investigations and management review.
  • Trained new staff on CCTV protocols and best practices for effective monitoring.
  • Collaborated with law enforcement during investigations, providing critical video evidence as needed.
  • Monitored multiple screens simultaneously, ensuring comprehensive coverage of premises.
  • Carried out and logged daily equipment checks, reporting all faults and failures as soon as they occur.
  • Responded to emergency OOH calls and assisted in resolving issues.
  • Enforced security of control room, data and all contents.

Education

Grade C & Psira registered - Security guard

Excel Training Center
Pietermaritzburg
05-2004

Grade 12 - Matriculate

Smero Secondary School
Pietermaritzburg
12-2001

Skills

Observation expertise

Reliable alertness levels

Digital footage review

Data recording

Remote monitoring

Surveillance aptitude

Patience under pressure

Image interpretation

Incident response

PTZ controller usage

Access control system

Reporting documentation

Security protocol enforcement

Ethical conduct

Risk Management

Data analysis

CCTV monitoring

Microsoft Office Suite

Languages

English
Intermediate (B1)
A1

Accomplishments

  • Collaborated with team of [Number] in development of [Project name].
  • Documented and resolved [Issue], contributing to [Result].
  • Implemented [Type] process, streamlining work and increasing efficiency [Number]%

Affiliations

  • The Law Society

Additional Information

I am a 43 years old female desperately looking for a job. I am available at any time if anything comes up.

Certification

Certified Information Systems Security Professional

Interests

In learning and grow big

Software

Data software

Timeline

CCTV operator

Brandfin
01.2018 - 03.2026

Grade C & Psira registered - Security guard

Excel Training Center

Grade 12 - Matriculate

Smero Secondary School
Xolisile Portia Shabalala Security Officer