Xolisile Khumalo
Admin Manager
Pretoria
Summary
Dynamic Assistant Manager at Pretoria with a proven track record in operations management and team leadership. Enhanced customer satisfaction through effective problem-solving and employee performance evaluations. Fostered a collaborative work environment, driving cost reduction and achieving operational goals while maintaining high service standards.
Overview
2
2
Languages
Work History
Assistant Manager
Pretoria
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Certificate - TV And Radio Presenter
Okfields College
Pretoria Certificate - Beauty Therapist
The Bold And Beautiful School of Beauty
Pretoria 03.2022
Skills
Operations management
Team leadership
Employee performance evaluations
Cost reduction
Problem-solving
Time management
Customer service
Goal setting
Timeline
Assistant Manager
Pretoria
Certificate - TV And Radio Presenter
Okfields College
Certificate - Beauty Therapist
The Bold And Beautiful School of Beauty