Xolile Ndlovu

Duties

• Supporting ICT Systems
• Troubleshooting computer hardware and software
• Testing applications in UAT
• Managing ICT Projects
• Managing ICT change and release management processes
• Assisting with ICT Audits
• Classifying ICT incidents and resolving them
• Ensuring ICT requests are open documented, resolved in time and closed.
• Engaging with service providers
• Updating ICT risk register
• Producing ICT monthly reports (Operations, budgets, payments etc.)
• Updating ICT manuals and procedures.
• Updating ICT asset register, warranties, contracts etc.Enhanced digital presence by updating company's social media platforms regularly.
• Developed proficiency in various software applications with rigorous training sessions.
• Solved complex problems with effective teamwork and communication skills.
• Streamlined filing system, enhancing office efficiency.

Duties

• Researching, analyzing, planning, designing, developing websites and web applications.
• Maintaining new and existing systems that have been worked on and ready to deploy.
• Testing websites.
• Utilized version control tools such as Git for efficient code management.
• Assisted in the creation of technical documentation to streamline future projects.
• Mastered API integrations into diverse software solutions for enhanced interoperability,.
• Developed functional software applications by understanding project requirements and specifications.
• Collaborated closely with senior engineers for valuable professional development.
• Gained proficiency with Python, Java and C++ during coding tasks.