Xolelwa Sweetness Koto

Customer service, debt collection, data capturing, reporting to Revenue Manager

Customer care

Opening and closing of services accounts

Capturing of meter readibgs

Refunds of deposit

Adjustments of accounts

Processing of indigents applications

Issuing rates clearance and valuation certificates, issuing of rates clearance figures to conveyancers, capturing changes on system when properties are registered in Deeds office, balancing of Valuation roll, attending to enquiries

Managing hall hiring register

Processing of deposit refunds

Managing remittance register

Selling furniture and appliances to customers;

Procesding of sales agreements onto the system