Xolani Sipho Khosa

• To Secures the premises, personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
• Obtains help by sounding alarms
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to incidents and assessed active situations for security concerns.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.

Worked closely with my manager to oversee the operation manhours compliance and create strong relationship with the client

• Adhered to strict quality control standards, consistently delivering reliable services while maintaining the highest levels of professionalism.
• Reduced response times for emergency situations with effective communication protocols.
• Managed control room operations, ensuring smooth coordination of team members and resources.
• Established clear lines of communication within the team, fostering a positive work environment that encouraged collaboration and teamwork among colleagues.
• Oversaw scheduling for staffing purposes while balancing budgetary constraints with operational demands.

• My daily duties as Control Room Supervisor are as follows: Am accountable to the control room supervisor for the scheduling of surveillance officers
• Responsible for the site operation, procedures, and manpower complement
• Am doing admin work which include Daily Checklist, Camera Checklist, Personnel Checklist, Daily, Weekly, Monthly and incident report
• Am familiar with Health & Safety in the technology industry and SABS regulations
• Managing the access control and CCTV operations to site specifications and Standard Operating Procedures
• Create a duty roster and make sure that it is balanced according to the client requirements and comply with Security industrial Sectoral determination
• Sign duty timesheets, Keep all site files up to date and ready for audit
• Creating roster and sent it to management for approval

• My daily duties was controling systems perform identification authentication and authorization of users and entities by evaluating required login credentials that can include passwords, personal identification numbers (PINs), biometric scans, security tokens or other
• Detect I was always looking for suspicious people or activity also trained to notice if/when emergency situations are taking place
• Observe I was alaways on the lookout for any out-of-the-ordinary incidents and emergencies
• Provide good costumer service tranfer calls and assist customers and clients to get access to the estate etc
• Reason for leaving: One Year Contract
• Reduced risk of unauthorized entry by managing access control systems and verifying visitor credentials.
• Managed access control systems, promptly responding to potential breaches or alarms raised.

• My daily duties: was to assist with loss prevention, thefts, terrorism, threats, internal investigations and threat mitigation
• I was a Plain clothes officers who was working in conjunction with uniformed security guards for event guard services, crowd control, undercover operations and retail sehandle work safely
• Reply to production floor requests and machine stoppage alerts
• Oversee productions and process key metrics for operating plant machinery within parameters
• Reason for leaving: Better Offer
• Detected illegal activities within businesses by conducting covert inspections, leading to increased compliance with regulatory requirements.
• Reduced crime rates in targeted areas by conducting covert surveillance and providing actionable intelligence to the team.
• Provided detailed reports on observed activities during covert missions for further analysis by investigators and prosecutors.
• Developed strong rapport with informants for obtaining critical information pertaining to ongoing investigations.
• Achieved successful undercover operations by maintaining confidentiality and adapting to various roles seamlessly.

• Monitoring check calls, responding to telephone and email queries and a variryt of administration duties
• This will include compliance, statutory, contractual and company regulations and processes and i Adhere to plant operational procedures for production goal achievement
• Maintained high levels of safety in the workplace through diligent observation and strict adherence to protocols.
• Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
• Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
• Reduced response times for emergencies by closely monitoring alerts and coordinating swift action among team members.
• Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
• Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
• Contributed to achieving production targets by efficiently allocating resources and monitoring progress on key performance indicators.
• Improved system reliability with thorough equipment inspections and timely performance of preventative maintenance tasks.
• Enhanced control room efficiency by streamlining processes and implementing new software tools.
• Collaborated across departments to address interrelated issues affecting productivity or safety at the facility.