Xolani Seitshiro
Customer Service Advisor
Midrand
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Knowledgeable and dedicated customer service professional with extensive experience in Customer relations industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Call Centre Team Leader
Citiq prepaid Pty (ltd)
Midrand
05.2018 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours on weekend and holiday shifts.
- Excellent communication skills, both verbal and written.
- Identified issues, analyzed information and provided solutions to problems.
- Strengthened communication skills through regular interactions with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Call Centre Agent
Citiq Prepaid Pty(LTD)
Midrand
05.2017 - 05.2018
- Managed time efficiently in order to complete all tasks within deadlines.
- Taking calls to assist with Prepaid meter registrations.
- Taking calls to assist client with the tariff calculations.
- Taking calls to assist with prepaid meter trouble shooting.
Education
No Degree - Business Management
Mancosa
Centurion South Africa 04.2001 -
Matric -
St Pauls High School
North West South Africa 04.2001 -
Skills
Team leadership and coaching
undefinedREFERENCES
Available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Call Centre Team Leader
Citiq prepaid Pty (ltd)
05.2018 - Current
Call Centre Agent
Citiq Prepaid Pty(LTD)
05.2017 - 05.2018
No Degree - Business Management
Mancosa
04.2001 -
Matric -
St Pauls High School
04.2001 -
Similar Profiles
Kutlwano DiholoKutlwano Diholo
HR Executive at Citiq PrepaidHR Executive at Citiq Prepaid
Jaden HamiltonJaden Hamilton
Account Executive at LTDAccount Executive at LTD
Aubrey BogdanAubrey Bogdan
Lead Bartender at LTDLead Bartender at LTD