Xolani Mbacwana
Investigator
Duncan Village
Summary
Offering solid foundation in safety protocols and keen interest in security operations, eager to learn and grow in dynamic environment. Brings ability to quickly absorb and apply new information, along with robust observational and problem-solving skills. Ready to use and develop these skills in incident investigation role.
Overview
1825
1825
years of professional experience
Work History
Investigator (Protection Officer)
PRASA /Metrorail
05.201 - Current
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Testified in court during claims proceedings and trials.
- Interviewed and interrogated suspects.
- Collaborated with other agencies on investigations.
- Identified trends in criminal activities, allowing for proactive measures to be taken against future threats.
- Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.
- Increased conviction rates by collaborating closely with prosecutors to build strong cases.
Senior Security Commander (Acting)
PRASA /Metrorail
01.202 - 04.202
- Plans rosters and deployment of staff, including contractors
- Supervises and briefs inspection of guards, including deployment
- Applies for and controls leave, overtime, Sunday time for staff
- Takes corrective actions against contractors for non-conformance
- Enhanced safety measures by implementing strict protocols and conducting regular equipment checks.
- Trained new Protection Officers on company policies, standard operating procedures, and best practices for effective security operations.
- Improved staff morale with effective leadership techniques that fostered teamwork while addressing individual needs or concerns promptly.
Protection Officer
PRASA /Metrorail
05.201 - Current
- Managed crisis situations calmly under pressure while directing appropriate actions during emergency responses.
- Conducted regular safety drills for staff and visitors, promoting preparedness and awareness of emergency procedures.
- Enforced access control policies by verifying identification, granting or denying entry, and maintaining accurate records of visitors.
- Implemented strong interpersonal skills to manage conflicts professionally when resolving disputes between individuals onsite.
Senior Security Officer Grade C (Armed)
Fidelity Security Services
01.1999 - 01.2008
- To protect assets, personnel, and information
- Worked as cash in transit guard on pension pay outs
- Liaised with external vendors and contractors to ensure adherence to established security protocols while working onsite or accessing company resources remotely.
- Managed access control systems effectively, ensuring only authorized personnel were granted entry to restricted areas.
- Maintained detailed records of all security-related activities for accurate reporting and analysis purposes.
Education
Advanced Diploma - Security Management
University of South Africa
East London 03.2025 - Current
Grade 12 - English, Xhosa, Afrikaans, Physics, Biology And Bi
Enoch Sontonga High School
South Africa 05.2025 -
Skills
Undercover investigations
Interrogation skills
Financial Crime Investigations
Evidence processing
Interview techniques
Surveillance techniques
Report preparation
Witness interviews
Covert investigations
Attributes
- Good communication skills (written and verbal)
- Report writing skills
- Vigilant
- Discrete
- Integrity
- Attentive
- Can work well under pressure
- Good time management skills
- Acumen
- Problem-solving skills
Physical Address
12 Mngqibisa Street, Duncan Village, East London, 5201
Personal Information
- ID Number: 740823 5744 081
- Health Status: Excellent
- Date of Birth: 08/23/74
- Gender: Male
- Nationality: South African
- Driving License: Code 10
- Marital Status: Married
Affiliations
Private Security Regulatory Authority
Timeline
Grade 12 - English, Xhosa, Afrikaans, Physics, Biology And Bi
Enoch Sontonga High School
05.2025 -
Advanced Diploma - Security Management
University of South Africa
03.2025 - Current
Senior Security Officer Grade C (Armed)
Fidelity Security Services
01.1999 - 01.2008
Senior Security Commander (Acting)
PRASA /Metrorail
01.202 - 04.202
Investigator (Protection Officer)
PRASA /Metrorail
05.201 - Current
Protection Officer
PRASA /Metrorail
05.201 - Current
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