Result-driven IT Engineer with over 10 years' work experience, specializing in large-scale network optimization and cyber security measures. Expert in Cisco systems and Microsoft server environment. Demonstrates exceptional analytical abilities and a proven track record of successfully solving complex IT problems, delivering technical support and maintaining enterprise-wide area networks across multi-platform and high-uptime Data Center environments.
Hi, I’m
XOLANI KUNENE
Manzini,MA
Summary
Overview
11
years of professional experience
Work History
Cabrini Ministries
IT Officer
07.2019 - Current
Job overview
- Oversaw the design, installation, and management of organization-wide local area network, wide area network, network segment, and internet system
- Optimize network performance and reliability by maintaining hardware and software, analyzing technical issues, and ensuring availability to system users
- Implement effective security measures to protect and control access to data, software, and hardware
- FortiGate internet firewall installation and management
- Configured VPN, executed routine data backups and restoration procedures and efficiently managed relevant correspondence
- Deliver Tier 1 network ticketing support to resolve all issues for 70+ users
- Execute the maintenance window changes for multiple locations, performing troubleshooting of routing and switching issues
- Achieved a significant cost reduction in unnecessary IT department expenses through strategic cost saving measures
- Business applications configuration and patches maintenance - Pastel Payroll, QuickBooks
- Microsoft 365 Administration for remote access and cloud collaboration
- IT Asset Management which include IT asset procurement policy and procedures, asset movement within organization, asset lifecycle and asset disposal policy
- Develop an M&E Policy and oversaw its implementation to integrate different data bases and data collection tools for the different projects implemented by the organization (Insika Project by USAID, VMMC Project by URC, Australia Support Aid, and Shapmos).
IHM Southern Africa
Regional Network Engineer
01.2017 - 12.2018
Job overview
- Assisting in the successful rolling-out of the CMIS (health-care system) project Eswatini in the Hhohho region by ensuring proper network infrastructure implementation in over 40 healthcare facilities
- Configure and deploy over 1000 desktop computer and printers' in over 40 healthcare facilities
- Deployment and configure CMIS software on over 1000 desktop computers and perform routine system updates, and data backups
- Train over 1000 healthcare workers on how to user CMIS system
- Deliver Tier 1 help desk support to over 1000 health care CMIS users
- Monthly Report writing
- Data analyzing and picking up data discrepancies to recommend for CMIS updates.
Afrogeo PTY Ltd
IT Support Technician
01.2016 - 12.2016
Job overview
- Designing and implementing the GIS System for the Ministry of Natural Resources for Rural water mapping project in Eswatini
- Train field officers on how to use GIS Device and collect geo-location data and synchronize data to cloud server
- Train officers on how to view and analyze GIS Data on ARC GIS Server and develop reports
- Train officers on how to produce GIS Maps.
Royal Swazi Spa Holdings
IT Engineer
01.2014 - 12.2015
Job overview
- Administer telecom infrastructure of company's offices, including creating and correcting PowerShell scripts that drive the automation of HRIS-like processes
- Deliver Tier 1 network ticketing support to resolve all issues for over 200+ employers and over 500 hotel guests
- Managing Micros 9700 POS (Point of Sale) Systems by managing Users rights, printing settings, hotel menus updates
- Setting up and configuring temporal ADLS Network for guest conference meetings
- IT Assets Database management to ensure that it is updated on service desk, aligns with monthly availability reports and accurately monitor movements of IT assets within the hotel
- Perform website daily updates
- Printers installation and user control configurations (Ricoh Industrial printer) and performing routine data backups.
Education
Mananga Center of Business ManagementZulwini
Advance Diploma in Computer Engineering
05.2014
University Overview
Skills
- Reports writing
- Budgeting and cost projection for IT Projects
- IT procurement and vendor contracts handling
Technicalskills
Technicalskills
Inside Wiring, Cat53 cables, Wireless Devices, ABS, CBS, Cisco Routers, Switches, Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, CDP, RIP, RIPv2, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT), ATM, CPON, MPLS, Multicast, GRE, VPN, Wireshark, FortiGate Firewall, Microsoft MySQL, Microsoft Power BI, Microsoft windows deployment, Microsoft Server deployment, Antivirus deployment, Linux Server Deployment, Active Directly Configuration, Microsoft 365 Administration, Pastel Payroll Deployment and configuration, QuickBooks Accounting Premier deployment and configuration. Point of Sale systems, Tickets systems, ARC GIS deploymentReferences
References
- Mr. Phesheya Vilakati, Cabrini Ministries Regional Director, phesheyav04@gmail.com, +12024174443
- Mrs. Susan Mkhabela, CMIS Project Coordinator, susantmkhabela@gmail.com, (+268) 76074009
- Mr. Dumisani Kunene, IT Manager, Royal Swazi Spa Holdings, dumsani.kunene@suninternational.com
Timeline
IT Officer
Cabrini Ministries
07.2019 - Current
Regional Network Engineer
IHM Southern Africa
01.2017 - 12.2018
IT Support Technician
Afrogeo PTY Ltd
01.2016 - 12.2016
IT Engineer
Royal Swazi Spa Holdings
01.2014 - 12.2015
Mananga Center of Business Management
Advance Diploma in Computer Engineering
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