Xitsunduxo Mabasa
Office Administration
Giyani,LP
Summary
Accommodation Officer managing student housing administration, leasing, and front-desk support in a fast-paced accommodation office. Coordinates room availability checks, lease processing, invoice creation for NSFAS and bursary students, and clear communication with students, parents, sponsors, and agents. Supports event planning, minute taking, maintenance follow-up, and detailed record keeping to keep occupancy workflows moving smoothly.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
General Store Assistant
Masingita Pharmacy
06.2023 - Current
- Supported customer service by answering questions, locating items, and directing visitors to the right counter.
- Maintained the front area by keeping displays organized, stocked, and presentable throughout the day.
- Checked incoming goods against delivery notes and reported missing or damaged items promptly.
- Updated stock records and file logs to keep daily store information organized and accessible.
Office Administrative Assistant
Student digz accommodation office
01.2020 - 03.2023
- Track room availability updates daily and relay current listings to agents for property viewings.
- Review accommodation applications and lease agreements for accuracy before capturing records in the database.
- Generate NSFAS and bursary invoices, then maintain signed lease copies for students and sponsors.
- Handle client, parent, and sponsor inquiries professionally while resolving complaints and escalating maintenance issues promptly.
- Coordinate weekly meetings, take minutes, and support action plan follow-through across the administration team.
- Organize promotional viewings, community events, and occupancy records while maintaining electronic and manual filing systems.
Education
Certificate of data analysis - Data analysis
University of Cape Town
cape town 01.2024 - 03.2024
Diploma - Business Management
Rosebank College
Gauteng, Johannesburg 01.2017 - 12.2018
High School Diploma -
Nkwangulatilo Education Centre
Giyani 01.2013 - 12.2015
Skills
Student accommodation management
Lease administration
Waitlist management
Room allocation
Move-in and move-out coordination
Property leasing
Tenant onboarding
Room inspection coordination
Occupancy tracking
Housing application screening
Maintenance ticket logging
Rent collection
Student housing policy
Front desk operations
Records management
Data capturing
Stakeholder communication
Code 10 driver's licence
Spreadsheet reporting
Vendor coordination
Meeting minutes
Personal Information
- Gender: female
- Driving License: code 10 driver’s licence
Timeline
Certificate of data analysis - Data analysis
University of Cape Town
01.2024 - 03.2024
General Store Assistant
Masingita Pharmacy
06.2023 - Current
Office Administrative Assistant
Student digz accommodation office
01.2020 - 03.2023
Diploma - Business Management
Rosebank College
01.2017 - 12.2018
High School Diploma -
Nkwangulatilo Education Centre
01.2013 - 12.2015