Hi, I’m
Xiluva Debra Hlengani
Junior Accounts Clerk
Summary
Dynamic Junior Accounts Clerk at Letaba Networks with proven expertise in invoice processing and exceptional customer service. Enhanced operational efficiency through organized filing systems and resolved discrepancies, fostering strong client relationships. Skilled in data entry and problem-solving, committed to delivering accurate financial documentation and ensuring client satisfaction.
Overview
4
years of professional experience
Work History
Letaba Networks
Junior Accounts Clerk
03.2024 - Current
Job overview
- Completed accurate invoice reconciliations, identifying errors and rectifying any discrepancies promptly.
- Provided exceptional customer service clients while resolving billing inquiries efficiently.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about wifi installations
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed-up on past due payments to facilitate prompt collection of payments.
- Improved invoice processing efficiency by implementing an organized filing system and streamlining data entry tasks.
- Investigated and resolved invoicing discrepancies to maintain good customer relations.
Letaba Networks
Receptionist
12.2020 - 02.2024
Job overview
- Entering and updating client data in databases and spreadsheets, ensuring accuracy and efficiency.
- Answering phone calls, responding to emails.
- Provided exceptional customer service to both internal departments and external clients while resolving billing inquiries efficiently.
- Assessed data and information to verify billing accuracy.
- ordering and maintaining office supplies
- preparing invoices for clients.
- stock taking.
- providing excellent customer service , addressing inquiries and resolving client issues.
- Ensuring that office equipment and systems are functioning correctly , such as printers.
- communicating with suppliers .
- Assisting manager with fleet duties, Leave entries and overtime processing
Education
UNISA
No Degree from Higher Certificate:Archives And Records Management
04.2001
Skills
Data entry
Timeline
Junior Accounts Clerk
Letaba Networks
03.2024 - Current
Receptionist
Letaba Networks
12.2020 - 02.2024
UNISA
No Degree from Higher Certificate:Archives And Records Management
04.2001
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