Highly analytical team player with excellent multitasking abilities and a flexible approach to managing competing priorities. Enthusiastic about learning more about the IT industry and building a solid career foundation in business analysis.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Analyst Intern
Owethu Managed Services
Centurion, South Africa
04.2023 - Current
Enhanced project efficiency by identifying process improvements and implementing necessary changes.
Assisted in data analysis and interpretation to support business decision-making processes.
Collaborated with cross-functional teams to gather, analyze, and document business requirements.
Developed detailed reports for management, providing insights into project progress and potential opportunities.
Participated in Agile Scrum meetings to stay updated on project developments and provide input on task prioritization.
Conducted market research to identify industry trends and inform strategic planning initiatives.
Created visual representations of data findings using various chart types for presentations to stakeholders.
Supported the development of user stories, ensuring alignment with overall project goals and objectives.
Performed quantitative analyses of financial data to assist in budgeting, forecasting, and performance monitoring efforts.
Reviewed system documentation for accuracy, consistency, and adherence to best practices.
Assisted in the creation of test plans and provided feedback during the testing phase to improve application functionality.
Contributed to risk assessment activities by identifying potential issues and suggesting mitigation strategies.
Facilitated communication between technical teams and end-users during system implementation projects.
Supported change management initiatives by developing training materials for new software applications or processes adoption within the organization.
Improved team collaboration by organizing regular status update meetings and maintaining clear channels of communication among team members.
Streamlined workflow processes through effective utilization of automation tools such as Excel macros or Python scripts.
Increased stakeholder satisfaction with timely delivery of high-quality deliverables by proactively managing project timelines and priorities.
Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.
Worked with IT team members on systems automation and advancement initiatives.
Analyzed market, technology and industry to keep current on trends.
Prepared business overview reports for clients.
Assisted data team with analysis of client's business operations to uncover areas of improvement and implement solutions to address future growth and requirements.
Gathered and documented requirements for projects.
Reviewed product utilization processes and developed optimization strategies.
Collaborated on readiness and acceptance tests and verified programming changes made met client's needs.
Analyzed data to identify root causes of problems and recommend corrective actions.
Collaborated with stakeholders to identify business needs and data sources.
Developed customized reports, summarizing and presenting data in visually appealing format.
Created data models to support decision-making processes.
Updated and developed scripts and queries to extract and analyze data from multiple sources.
Generated ad-hoc reports to evaluate specific business requirements.
Developed and implemented data governance policies and procedures.
Event Staff Recruiter and Casual Staff Management
Stillwater Sport
Stellenbosch, South Africa
03.2021 - 09.2023
Increased candidate placements by developing and maintaining relationships with clients and candidates.
Improved employee retention rates through thorough candidate screening and interview techniques.
Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
Implemented innovative sourcing strategies that led to the discovery of top talent in competitive markets.
Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
Conducted comprehensive reference checks to ensure the credibility of potential hires before extending offers.
Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Developed and implemented plans to improve recruitment process.
Developed and implemented onboarding and orientation programs for new employees.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Education
Bachelor Information Technology in Business System - Information Technology
Rosebank College
Braamfontein
12.2022
Skills
File Management
File Maintenance
Statistical Modeling
Logistics
Requirements Gathering
User Acceptance Testing
Agile Software Development
Microsoft Excel
Data Organization
Data Gathering
Statistical Analysis
Data Analysis
Attention to detail
Conflict resolution
Adaptability
Risk assessment
Problem solving
Data visualization
Decision making
Process improvement
Organizational skills
Team collaboration
Agile methodologies
Client relations
Critical thinking
Time management
Project management
Software development life cycle
Market research
Business intelligence
Operations Analysis
Variance Analysis
Strategic Planning
System Development
Data Acquisition
Data Modeling
Market Analysis
Information Processing
Specifications Documentation
Model Development
Competitive Analysis
Documentation
Operational Modelling
Workflow Analysis
Data Compiling
Data Mapping
Gap Analysis
Procedure Development
Systems Analysis
Business Process Mapping
Process Development
Business Analysis
Technical Writing
Requirements Analysis
Business Intelligence Testing
Technical Design Documentation
Database Management
Data and Analytics
Business Development
Intelligence Analysis
Stakeholder Communication
Business Planning
Search Engine Optimization
Public Information Research
Forecasting and Planning
Competitive Market Analysis
Presentations and Decks
Business Tracking
Needs Assessments
Business Intelligence Systems
Regulatory Reporting Requirements
Business Requirements
Emerging Technology Tracking
Affiliations
Gym
Freelancer brand Promoter
Part time digital content creator
Certification
salesforce administrator, 27 june 2023
Languages
English
Bilingual or Proficient (C2)
Timeline
Business Analyst Intern
Owethu Managed Services
04.2023 - Current
Event Staff Recruiter and Casual Staff Management
Stillwater Sport
03.2021 - 09.2023
Bachelor Information Technology in Business System - Information Technology