Xhobani Tonny Nonduli
Customer Service Agent
Nyanga East
Summary
I am someone who is efficiency who likes to work under pressure, who also takes every activity at work serious and learn very fast under any circumstance. I see myself working as as financial manager or project manager since I think the knowledge I got from this qualification paved a way for me. So since I just graduated getting experience will be the first thing for me.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Customer Service Agent
Momentum
09.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.
Education
Advanced Diploma - Management
Cape Peninsula University of Technology
Cape Town, South Africa 04.2001 -
Grade 12 - English, IsiXhosa Home Language, Mathematics Literacy, Business Studies, Geography, Life Sciences, Life Orientation
Sophumelela Secondary School
Cape Town, South Africa01.2019
Skills
- Microsoft Office: Ms word- advanced
- Ms Excel -Basics
- Ms Powerpoint – Intermediate
References
M, Nonduli, 0710724585, Contact Person: Mr M Nonduli
Biographical Information
- Home Address: Block N96 unit 9, Sihlanu Avenue, Nyanga East, 7755
- Contact number(s): 0849438636
- Email Address: xhobanitonny498@gmail.com
Timeline
Customer Service Agent
Momentum
09.2024 - Current
Advanced Diploma - Management
Cape Peninsula University of Technology
04.2001 -
Grade 12 - English, IsiXhosa Home Language, Mathematics Literacy, Business Studies, Geography, Life Sciences, Life Orientation
Sophumelela Secondary School
Similar Profiles
Maria MashishiMaria Mashishi
IT Operations Engineer at MomentumIT Operations Engineer at Momentum
Andrew BrownAndrew Brown
Regional Sales Manager at MomentumRegional Sales Manager at Momentum
Juliana RodriguezJuliana Rodriguez
Caregiver at MomentumCaregiver at Momentum
Ncameka PanyazaNcameka Panyaza
Cleaner/Tea lady/She-rep(Safety assistant) and Helping admin at WBHOCleaner/Tea lady/She-rep(Safety assistant) and Helping admin at WBHO
Nomaphelo Caroline SomagudaNomaphelo Caroline Somaguda
Nail Technician at Yemaya Hair&SpaNail Technician at Yemaya Hair&Spa