Xhobani Tonny Nonduli
Customer Service Agent
Nyanga East
Summary
I am someone who is efficiency who likes to work under pressure, who also takes every activity at work serious and learn very fast under any circumstance. I see myself working as as financial manager or project manager since I think the knowledge I got from this qualification paved a way for me. So since I just graduated getting experience will be the first thing for me.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Customer Service Agent
Momentum
09.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.
Education
Advanced Diploma - Management
Cape Peninsula University of Technology
Cape Town, South Africa 04.2001 -
Grade 12 - English, IsiXhosa Home Language, Mathematics Literacy, Business Studies, Geography, Life Sciences, Life Orientation
Sophumelela Secondary School
Cape Town, South Africa01.2019
Skills
- Microsoft Office: Ms word- advanced
- Ms Excel -Basics
- Ms Powerpoint – Intermediate
References
M, Nonduli, 0710724585, Contact Person: Mr M Nonduli
Biographical Information
- Home Address: Block N96 unit 9, Sihlanu Avenue, Nyanga East, 7755
- Contact number(s): 0849438636
- Email Address: xhobanitonny498@gmail.com
Timeline
Customer Service Agent
Momentum
09.2024 - Current
Advanced Diploma - Management
Cape Peninsula University of Technology
04.2001 -
Grade 12 - English, IsiXhosa Home Language, Mathematics Literacy, Business Studies, Geography, Life Sciences, Life Orientation
Sophumelela Secondary School