Xavier Bakardien

• Performed visual inspections and non-destructive tests where appropriate.
• Evaluated components and final products against quality standards and manufacturing specifications.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Communicated with production team members about quality issues.
• Identified and documented quality discrepancies for management to develop resolutions.
• Performed root cause analysis to identify and resolve defects, improving quality standards.
• Recorded and organized test data for report generation and analysis.
• Reported problems and concerns to management.
• Collected and analyzed data to measure effectiveness of quality control processes.

Handle majority inbound insurance queries

Ensure positive customer experience

Process new business, renewals and amendments

Cancellation of policies and change details

• Reduced losses by monitoring and managing bar inventory with software
• Maintained accurate cash drawer per shift.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed strict recipes and drink measurements to minimize product used.
• Maintained clean, attractive and well-stocked bar area.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Prepared garnishes by evenly slicing and pitting fruits.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

• Reduced losses by monitoring and managing bar inventory with software.
• Served high customer volumes during special events, nights, and weekends.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed strict recipes and drink measurements to minimize product used.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Prepared garnishes by evenly slicing and pitting fruits.

• Maintained accurate cash drawer per shift.
• Served high customer volumes during special events, nights, and weekends.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed strict recipes and drink measurements to minimize product used.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Prepared garnishes by evenly slicing and pitting fruits.
• Mixed unique and interesting cocktails for customers, including bar specials.