Xavi Robinson
Flight Attendant
Boksburg
Summary
Service-oriented with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments. Strong willed with high level of enthusiasm and energy. . Possessing skills in developing rapport with each customer.
Overview
2
2
years of professional experience
1
1
Certification
6
6
Languages
Work History
Call Center Sales Representative
Call 2 Call
2024.06 - Current
- Exceeded monthly sales targets through effective prospecting, lead generation, and closing techniques.
- Managed escalated calls professionally, resolving complex issues effectively while maintaining rapport with callers.
- Contributed to positive work environment by assisting colleagues with problem-solving and skill development.
- Provided valuable input during team meetings aimed at refining call center protocols based on evolving market trends or consumer preferences.
Teacher
Little Red Riding Hood Pre School
2022.01 - 2022.12
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Education
Oos Rand Secondary School
Boksburg South Africa Skills
Performance Tracking
Stress Tolerance
Building rapport
Customer Service
Goal-oriented mindset
Relationship Building
Statementofresults
112648136, 0512300131087, 12/30/05, OOSRAND SECONDARY SCHOOL, ENGHL, English Home Language, 58, 4, AFRFA, Afrikaans First Additional Language, 58, 4, MLIT, Mathematical Literacy, 52, 4, LIFE, Life Orientation, 62, 5, GEOG, Geography, 48, 3, LFSC, Life Sciences, 29, 1, TRSM, Tourism, 68, 5, The candidate qualifies for the National Senior Certificate and has met the minimum requirements for admission to bachelors' degree, diploma or higher certificate study as gazetted for admission to higher education.
Nationalidentitycard
ROBINSON, XAVI DRU, F, RSA, 0512300131087, 12/30/05, RSA, CITIZEN, 40456, This card has been issued by the Department of Home Affairs in terms of the Identification Act, Act 68 of 1997. If found please return to the Department of Home Affairs. For enquiry or verification purposes contact 0800 60 11 90, 02/01/23
Identityno
0512300131087
Health
Excellent
Contacts - Phone
(071) 7370925, (082) 305 5130
Skills
Computer literate, great people skills, great English and can work under pressure.
Personal Information
- Dependents: None
- Date of Birth: 12/30/05
- Gender: Female
- Nationality: South African
- Marital Status: Single
Certification
[Flight Attendant ] Training - [15/02/2024- 6/04/2024]
Timeline
Call Center Sales Representative
Call 2 Call
2024.06 - Current
Teacher
Little Red Riding Hood Pre School
2022.01 - 2022.12
Oos Rand Secondary School
[Flight Attendant ] Training - [15/02/2024- 6/04/2024]
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