Wongezwa August

• Generated high-quality leads by researching and identifying potential clients through various online platforms.
• Delivered consistent results by setting achievable goals and working diligently towards achieving them each month.
• Implemented data-driven approaches to identify trends in lead generation efforts, optimizing tactics for better results over time.
• Developed and maintained lasting customer relationships through quick turnaround and strong communication skills.

• As a UX Researcher Intern at Radical X, I undertook a dynamic role overseeing multiple UX projects, where I played a pivotal role in managing, researching, and designing solutions for diverse clients
• In this hands-on internship, I gained valuable experience in applying user research methodologies, conducting usability testing, and crafting user-centered designs
• During my tenure, I actively contributed to the development of user personas, journey maps, and information architectures
• Additionally, I had the opportunity to engage in A/B testing, refining designs based on data-driven feedback to optimize user experiences

• In my capacity as a freelance UX Designer, I had the privilege of collaborating with two distinctive e-commerce enterprises: Housse of Mauve, a hair distribution company, and OOgi, a jewelry e-commerce platform
• In these roles, I assumed comprehensive responsibilities, managing, researching, and designing to enhance the overall user experience for both brands
• For Housse of Mauve, I orchestrated UX projects that focused on optimizing the online shopping journey for customers seeking premium hair products
• My efforts included conducting in-depth user research, refining the information architecture, and implementing user-friendly design elements to streamline the purchase process
• Through this collaboration, I successfully contributed to an improved user interface, resulting in increased engagement and conversion rates
• Similarly, with OOgi, a jewelry e-commerce company, I undertook UX projects aimed at elevating the online experience for users exploring unique and exquisite jewelry pieces
• By conducting thorough user research and implementing effective design strategies, I contributed to enhancing the visual appeal and navigational efficiency of the platform
• This freelance experience equipped me with a deeper understanding of the nuances of e-commerce UX design, from product showcasing to the checkout process
• Spearheaded research initiatives to stay ahead of industry trends and maintain a competitive edge in the market.

• Utilized motivational interviewing techniques to help clients initiate change within themselves for lasting success.
• Evaluated client needs through comprehensive assessments, tailoring coaching sessions accordingly for maximum impact.
• Conducted workshops on a variety of topics such as time management, goal setting, and effective communication to foster client success.
• Continuously improved own skill set by attending professional development seminars and staying current on industry trends.
• Promoted a growth mindset among clients by encouraging persistence, resilience, and adaptability in achieving their goals.

• Improved organic search results by employing white-hat SEO techniques and best practices.
• Communicated effectively with clients about ongoing progress and updates related to their SEO strategy.
• Created compelling meta descriptions and title tags to increase click-through rates from search engines.
• Increased keyword rankings through diligent research and optimizing on-page elements.

I was hired by the Department of Critical Studies in Sexuality and reproduction at Rhodes University under the company: Marie Stopes. Here, as a qualified fieldworker. I was conducting various interviews

all over the Eastern Cape for the project.

• Organized research materials, maintaining a well-ordered workspace conducive to productivity.
• Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
• Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
• Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.