18 Marlvern Johannesburg I am applying for the Claims Consultant position with Constantia Insurance Company, and I am confident that I am the best applicant for this job. I have a Bachelor of Business Studies (Honours) degree, Diploma in Public Relations and a Diploma in Marketing and I have experience working directly with customers. I have acquired excellent communication and interpersonal skills along with the ability to provide outstanding customer service. My experience includes answering phones, relaying messages and greeting customers in a friendly, professional fashion. I am familiar with processing claims, and I have the ability to learn and follow company policies and procedures relating to this area. I also have the ability to answer basic questions relating to insurance claims and to direct clients to the right department for more detailed information. I am team oriented, and I have the ability to provide other professionals working in the claims department with the support they need to handle claims properly. I can make sure claims are processed in a timely fashion by collecting and entering information into the database and by making sure all claims are submitted correctly. I have extensive computer knowledge with the ability to use a variety of applications and programs related to this field proficiently. I have the skills to create and distribute information to all parties involved and to keep all files updated and confidential FN104961 Wondermore Tarwireyi Claims Consultant ABOUT ME OBJECTIVES: Dependability and Responsibility. Possessing a Positive Attitude. Adaptability. Honesty and Integrity. Self-Motivated. Motivated to Grow and Learn. Strong Self-Confidence. VALUES: A highly organized and hard-working individual looking for a responsible position to gain practical experience. To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience. To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.