Wishes Gama
Care Giver
Johannesburg
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills and ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Administrator Assistant
Best Hope Academy & Consultancy
Johannesburg
01.2023 - Current
- Maintained personnel records and updated internal databases to support document management.
- Managed company schedule to coordinate calendar and arrange travel.
- Generated reports to suggest corrective actions and process improvements.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Prepared and maintained master calendar, collecting and disseminating general information.
- Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multi-line telephone system and greeted claimants during office visits.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with onboarding new clients and securing paperwork completion.
- Managed [Type] agreements and contracts with outside parties.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Greeted numerous visitors, vendors and interview candidates.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
Cleaner Helper
The Green Bug
Johannesburg
01.2022 - 12.2022
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied trashcans and transported waste to collection areas.
- Removed trash, debris and other waste materials from premises.
- Performed regular maintenance and repairs on various cleaning tools and equipment.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained floor cleaning and waxing equipment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Education
CERTIFICATE IN HOME CARE : CAREGIVER -
Learn Quick Academy
Cape Town, South Africa 04.2001 -
Skills
Meeting minutes
Patient Scheduling
Paperwork drafting
Social media knowledge
Database administration
Time management
Human resource laws
Records management
Community integration
Patient Assessments
Patient Management
Patient care
Verbal and written communication skills
Flexible schedule and availability
Care plan assessment
Behavioral Management
Progress documentation
Competitive knowledge
Organization
First Aid/CPR
Multitasking Abilities
Good Telephone Etiquette
Flexible and Adaptable
Teambuilding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrator Assistant
Best Hope Academy & Consultancy
01.2023 - Current
Cleaner Helper
The Green Bug
01.2022 - 12.2022
CERTIFICATE IN HOME CARE : CAREGIVER -
Learn Quick Academy
04.2001 -