Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Wiseman Mdeyide

Designated Agent
Khayelitsha

Summary

Highly motivated and detailed oriented professional with over 18 years of experience in customer service and relationship management between employers and employees (unions/employers), and Administration of the Bargaining Councils collective agreements. Demonstrates talent in handling challenging situations with patience, tact, and diplomacy. Displays strong organizational and time management skills.

Overview

22
22
years of professional experience
4
4
years of post-secondary education

Work History

Senior Designated Agent

BCCEI
Cape Town
02.2018 - 03.2024
  • Oversaw and supervised the BCCEI's Designated Agent compliance enforcement activities of the industry collective agreements in the Western Cape and Eastern Cape regions
  • Managed the system of rules, practices, and processes pertaining to the Council's Designated Agents' SOPs and performance agreement
  • Conducted medium to long-term strategic planning and translated organizational goals into business plans
  • Ensured Designated Agents' route planning and timely submission of reports
  • Assisted with selection, interviews, onboarding, and recommendation for appointment of newly appointed Designated Agents
  • Contributed to the compliance department's strategic planning.
  • Accompanied and lead Agents during Blitz inspections and in loco inspections for demarcation purposes.
  • Reviewing all Agents travel reimbursement claims and signing off for payments.
  • Liaise and follow up with the legal department to ensure that arbitration awards are complied with and writs are executed were possible.
  • Interviews potential Agents and recommend placement of newly appointed Agents and conduct onboarding thereafter.
  • Discuss Agents KPI and moderate or chair all Agents meetings.

Designated Agent in Port Elizabeth/Gqeberha

BCCEI
Port Elizabeth/Gqeberha
04.2017 - 02.2018
  • Conducted civil engineering site inspections and auditing of employer records to verify compliance with the industry collective agreements
  • Interviewed employees on site, confirmed task grades, verified wage rates paid against task grades registered, and investigated jurisdiction
  • Also performed in loco inspections for demarcation dispute purposes.
  • Identified non-registered companies and registered them.
  • Provided information and advice employers and employees about the importance of complying with the industry collective agreements.
  • Issued compliance orders with assessments against companies that has breached collective agreements.
  • I referred all compliance orders that are not complied with to arbitration and presented and lead evidence during arbitrations.

Designated Agent

BIBC
Cape Town
01.2014 - 04.2017
  • Promoted, monitored, and enforced compliance with all the Collective Agreements of the Council
  • Investigated and searched for relevant documents pertaining to employees, determined jurisdiction for companies operating within the registered scope of the BIBC
  • Registered new companies and issued compliance orders to non-compliant companies
  • Referred non-compliant companies to arbitrations and prayed for arbitration awards
  • Calculated and determined Council levies owed by companies
  • Conducted audits of employee records and site inspections
  • Resigned to join BCCEI.

Designated Agent

NBCRFLI
George and Cape Town
09.2004 - 01.2009
  • Opened and managed the NBCRFLI office in the Southern Cape Region
  • Promoted, monitored, and enforced compliance with the Council's collective agreements
  • Established relationships with new companies and helped them register and remain compliant
  • Executed all functions and duties of the Designated Agent
  • Involved in job grading exercise
  • Left to start a shuttle business.

Custodial Officer

Department of Correctional Services
01.2002 - 08.2004
  • Worked as a Custodial Officer at the Department of Correctional Services
  • Left to join NBCRFLI.

Education

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University of Pretoria
01.2019 - undefined

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University of Cape Town (UCT)
01.2018 - undefined

Bachelor of Arts - Governance And Administration Studies

University of South Africa (UNISA)
01.2022 - 04.2026

National Certificate - Matric

Percy Mdala High School
Knysna
12.1992

Skills

Conciliations of disputes

Accomplishments

Obtained advanced driving certificates at Killarney Gardens in Cape Town and VW Advance Driving School in Centurion, Pretoria, with 98% pass rate.

Between 2021 and 2023 I have attended South African Labour law review Seminars (SALLR) hosted by acclaimed Dr Van Zyl and Jonathan Goldberg and was awarded 7CPD credits with attendance certificates.

References

  • Ms. Nandi Xango, Human Resource at the BCCEI, 011-450 4966, 063 538
  • Ms. Ria Mew, Senior Designated Agent at BIBC- Building Industry, 021-872 1505, 066 5734 579
  • Ms. Ilhaam Reyneveld, NBCLI General Secretary, contact: 031- 305 8230.

Timeline

Bachelor of Arts - Governance And Administration Studies

University of South Africa (UNISA)
01.2022 - 04.2026

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University of Pretoria
01.2019 - undefined

Senior Designated Agent

BCCEI
02.2018 - 03.2024

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University of Cape Town (UCT)
01.2018 - undefined

Designated Agent in Port Elizabeth/Gqeberha

BCCEI
04.2017 - 02.2018

Designated Agent

BIBC
01.2014 - 04.2017

Designated Agent

NBCRFLI
09.2004 - 01.2009

Custodial Officer

Department of Correctional Services
01.2002 - 08.2004

National Certificate - Matric

Percy Mdala High School
Wiseman MdeyideDesignated Agent