Summary
Overview
Work History
Education
Skills
Timeline
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Wisdom Kalenga  Mwanza

Wisdom Kalenga Mwanza

Johannesburg

Summary

Dynamic and customer-focused restaurant waiter with a proven track record at Fahrenheit Seafood & Grill. Expert in order accuracy and guest engagement, consistently enhancing dining experiences. Skilled in high-volume service and food safety, I thrive in fast-paced environments, ensuring timely meal delivery and fostering strong customer relationships.

Overview

11
11
years of professional experience

Work History

Restaurant Waiter

Fahrenheit Seafood & Grill
Johannesburg
02.2016 - 06.2023
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Restaurant Waiter

Villa Bianca
Johannesburg
01.2012 - 02.2016
  • Learned about various aspects of food service and valuable experience in a fast-paced environment. Assisted with cleaning tables, refilling drinks and others tasks to support smooth restaurant operations. Collaborated with kitchen staff to ensure timely and accurate delivery of meals.

Education

O’LEVEL School Certificate - English,Commerce,Religious Education,Mathematics,P

Ndeke Secondary School
Lusaka,Zambia
12.2005

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Problem-solving
  • Table setting
  • Food safety awareness
  • Memory retention
  • Food presentation
  • Guest engagement
  • Conflict management
  • Menu specials memorization
  • Food preparation knowledge
  • Server collaboration
  • Menu description knowledge
  • Food service promotion
  • Food hygiene
  • Food service delivery
  • Beverage knowledge
  • Attention to detail
  • Order accuracy
  • Menu memorization
  • Professional appearance
  • Service prioritization
  • High volume dining
  • Menu presentation
  • Dining area maintenance
  • Time management

Timeline

Restaurant Waiter

Fahrenheit Seafood & Grill
02.2016 - 06.2023

Restaurant Waiter

Villa Bianca
01.2012 - 02.2016

O’LEVEL School Certificate - English,Commerce,Religious Education,Mathematics,P

Ndeke Secondary School
Wisdom Kalenga Mwanza