Piano and Scouts
WINSTON BONGINKOSI MADONSELA
Sales And Marketing
Pretoria West
Summary
Dedicated and versatile professional with a strong track record in sales, customer care, insurance advisory, and hospitality management. Recognized for exceptional communication skills, ethical conduct, and client-focused service delivery across diverse industries. Experienced in managing high-pressure environments, guiding teams, and meeting compliance standards. Also active in community leadership and creative music education.
Overview
24
24
years of professional experience
10
10
Languages
Work History
Marketing Consultant
JunkMail Marketplace
01.2024 - Current
- Assist customers with classified listings and online marketplace navigation.
- Support clients with product exposure and upselling where possible.
- Promote platform usage through customer education and solution-based engagement.
Life Sales & Client Care Advisor
OUTsurance
02.2012 - Current
- Provide life insurance advisory services in line with FAIS regulatory requirements.
- Maintain and strengthen long-term client relationships through service excellence.
- Meet and exceed sales and retention targets consistently.
- Ensure compliance with internal policies and industry standards.
Direct Sales Consultant
HiFi Corporation
01.2011 - 01.2012
- Delivered product sales and advised customers on suitable electronic solutions.
- Achieved sales targets through strong product knowledge and engagement.
- Supported merchandising, stock control, and promotional displays.
Front of House Manager
Cape Town Fish Market
01.2010 - 01.2011
- Managed front of house operations ensuring service excellence and customer satisfaction.
- Supervised staff, planned schedules, and upheld presentation standards.
- Resolved customer concerns during high volume service periods.
Senior Manager
FTV Café, Bar & Restaurant
07.2008 - 09.2009
- Oversaw restaurant, bar, and event operations.
- Managed staff performance, stock levels, and cash handling controls.
- Implemented efficiency improvements and service enhancements.
Food & Beverage Sales Assistant
Sun International (Meropa Casino)
02.2002 - 01.2003
- Delivered customer service in a high volume hospitality environment.
- Supported sales, order execution, and customer satisfaction across outlets.
Education
Matric Certificate - English, Afrikaans, Tsonga, History, Biology, Biblical Studies
Central High School
FETC - Short-Term Insurance (NQF Level 4)
INSETA
Regulatory Examination - RE4
Moonstone
Diploma - Computer Skills
C&S Academy
05.2000
Skills
Sales & Customer Care
Client Relationship Management
Insurance Advisory & FAIS Compliance
Hospitality & Operations Management
Interests
Timeline
Marketing Consultant
JunkMail Marketplace
01.2024 - Current
Life Sales & Client Care Advisor
OUTsurance
02.2012 - Current
Direct Sales Consultant
HiFi Corporation
01.2011 - 01.2012
Front of House Manager
Cape Town Fish Market
01.2010 - 01.2011
Senior Manager
FTV Café, Bar & Restaurant
07.2008 - 09.2009
Food & Beverage Sales Assistant
Sun International (Meropa Casino)
02.2002 - 01.2003
FETC - Short-Term Insurance (NQF Level 4)
INSETA
Regulatory Examination - RE4
Moonstone
Diploma - Computer Skills
C&S Academy
Matric Certificate - English, Afrikaans, Tsonga, History, Biology, Biblical Studies
Central High School
Additional Information
- Strong ethical values and community leadership experience.
- Creative background in music, arts, and youth development.
- Multilingual: English, Afrikaans, Tsonga (and others conversationally).
Playing Piano and a Scout troop leader
I am a dedicated pianist with strong experience in performance, accompaniment, and musical leadership. My piano playing is rooted in discipline, collaboration, and adaptability, whether performing with a band, leading rehearsals, or supporting vocalists and instrumentalists across different styles.
Alongside my musical work, I serve as a leader with the 53rd Pretoria Kirkney Scouts Troop. Through Scouting, I have developed strong leadership, mentoring, and organizational skills, guiding young people through structured program's, teamwork, and community service. Scouting has strengthened my ability to lead with patience, responsibility, and integrity—qualities that also shape my approach to music.
I bring a balance of creativity and leadership, with a strong sense of commitment, reliability, and service, both on and off the stage.