Winsome Bongiwe Mpungose
Office Administration
Durban
Summary
Dedicated Office Assistant with over 7 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Ms word and history achieving high data output.
Dependable office administrator with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Vusa _ Isizwe Security Company Pty Ltd
Admin Assistance
Durban
01.2024 - Current
- • Sorting employees files according to their company numbers
• Assisting with pay queries
• Assisting with Payroll Calculating Timesheet
• Submit payment and pay run on Sage 300
• Attend hearings of security guides
• Handling emails and scheduling meetings
• Doing roster plan for Security guides
• Printing and sorting pay slip - Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance
Office Assistant
Councillors Office
Durban
08.2021 - 08.2022
- Provided clerical support, addressing routine and special requirements.
- Produced high-quality communications for internal and external use.
- Executed record filing system to improve document organization and management.
- Prepared meeting rooms and materials and recorded important information.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Developed correspondence letters, memos and emails.
- Arranged meetings and coordinated resources for use by attendees.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate the counselor
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Strategically distributed administrative tasks amongst staff and provided guidance to promote performance.
- Coordinated travel arrangements for staff, such as setting appointments and securing transit and lodging accommodations.
- Supported business growth with efficient onboarding processes for new hires that included orientation, training materials, and equipment setup
Office Administrator
Thembisizwe Holding Pty Ltd
Durban
02.2018 - 07.2021
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Delivered clerical support by handling range of routine and special requirements.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Reconciled account files and produced monthly reports.
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities
- Streamlined office processes by implementing efficient organizational systems and digital tools
Data Capturer
TB HIV Investigative Network
Durban
02.2017 - 02.2017
- Entered client information into databases quickly and with minimal errors.
- Evaluated source documents to locate needed information.
- Verified accuracy and validity of data entered in databases
- Corrected data entry errors to prevent duplication or data degradation.
- Gathered and submitted observational information in addition to required data points.
- Contributed to a positive work atmosphere through effective communication and collaboration with colleagues
- Ensured timely completion of assigned tasks, maintaining a high level of professionalism under pressure and tight deadlines
Education
Certificate In Office Administration - Business Administration
Unischool
Durban 04.2012 - 11.2012
Diploma - Business Administration And Management
Richfieldld Institution of Technology
Durban 02.2020 - 08.2023
Skills
Filing and data archiving
undefinedTimeline
Vusa _ Isizwe Security Company Pty Ltd
Admin Assistance
01.2024 - Current
Office Assistant
Councillors Office
08.2021 - 08.2022
Diploma - Business Administration And Management
Richfieldld Institution of Technology
02.2020 - 08.2023
Office Administrator
Thembisizwe Holding Pty Ltd
02.2018 - 07.2021
Data Capturer
TB HIV Investigative Network
02.2017 - 02.2017
Certificate In Office Administration - Business Administration
Unischool
04.2012 - 11.2012
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