Winnie Portia Nxumalo
Kwadukuza
Summary
Bringing solid foundation of teamwork and reliability, coupled with strong problem-solving abilities. Experienced in handling diverse tasks efficiently and maintaining a positive attitude. Proven capability to adapt swiftly to new environments and collaborate effectively with colleagues. Eager to contribute to productive and supportive a productive and supportive work setting.
Overview
6
6
years of professional experience
Work History
Retail Sales Assistant
Takkie Town
KwaDukuza, South Africa
01.2019 - 06.2023
- Met sales targets through proactive promotion and excellent customer service.
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Handled customer returns, refunds and exchanges at customer service desk.
- Managed stock levels on the shop floor, replenishing items to maintain availability.
- Kept shelves neat, clean and organised through visual merchandising.
- Processed and loaded deliveries and backstock onto store shelves.
- Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.
Waitress
Spur
Durban, South Africa
02.2017 - 03.2019
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments to eliminate accident risks.
- Engaged with customers to better understand needs and deliver excellent service.
- Built and maintained courteous and effective working relationships.
- Actively listened to customers to fully understand requests and address concerns.
Education
Grade 11 - Bussinees Studies
Nonhlevu Secondary School
Groutville01-2015
Skills
- Visual merchandising
- Stock management
- Sales transaction processing
- Customer service
- Inventory control
- Product knowledge
- Time management
- Patience and empathy
Languages
English
Advanced
C1
IsiZulu
Advanced
C1
Hobbies and interests
- Reading
- Socializing
References
- Mr Nxumalo -067 980 4751 (Takkie town)
- Miss Nonhlanhla - 067 7750800 (Takkie town)
- Mr S Kunene - 0735480165 (Spur)
Timeline
Retail Sales Assistant
Takkie Town
01.2019 - 06.2023
Waitress
Spur
02.2017 - 03.2019
Grade 11 - Bussinees Studies
Nonhlevu Secondary School