Winnie Van Der Merwe

Deliverables as a Senior Credit Controller

• Ensuring invoices are paid on time and all accounting on credit control is completed in a timely and efficient manner .
• Obtained and interpreted financial statements to assist in credit limit reviews.
• Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
• Made decisions and recommendations about extending lines of credit.
• Investigated and resolved customer disputes related to credit decisions.
• Created credit policies, processes and procedures to maintain compliance with banking regulations.
• Ensure all cash is posted in a timely efficient and accurate manner.
• Reconcile debtor’s ledgers for responsible companies.
• Create new and set up new client on accounting software and CRMs.
• Produce a weekly updated debtor’s ledger for relative companies.
• Allocate payments received against relative invoices.
• Communicate with clients in a timely and professional manner to chase outstanding invoices.
• Report slow paying clients and ensure correct action is taken to remedy accounts.
• Send out invoices and statements to relative clients by email, mail where required.
• Reconcile invoice discounting facility to debtor’s ledger monthly by required deadlines.
• Answer queries from clients in a timely and professional manner by phone and email.

As a Rebate Analyst/Controller for Best Buy FMCG managed by Unitrade Management Services deliverables were:

• Monthly payments and rebate calculations according to each member's agreement.
• Uploading, changing, administrating all member agreements.
• Following up with debtors regarding outstanding balances on members credit accounts with suppliers.
• Negotiated and managed financial contracts with vendors and suppliers eg: Tiger Brands, Pioneer Food, Unilever.
• Devised and implemented controls and procedures to promote financial accuracy between vendors and suppliers as a buying group.
• Advised clients on financial matters and recommended contracts while negotiating the rebate percentages.
• Produced financial statements and reports to comply with regulations to the financial controller.
• Developed and maintained database of financial records for both suppliers and vendors.
• Analyzed and interpreted financial data to inform business decisions.
• Built and established relationships with clientele to improve future business opportunities.
• Analyzed financial trends and provided detailed financial reports to management.

As a temporary contract worker in credit control for Decora Blind Systems my deliverables were:

• Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
• Devised collection recovery strategies to resolve customer issues and delinquent cases.
• Reached out to customers to check on payments and convey options.
• Reviewed customer accounts for compliance with repayment obligations.
• Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions.
• Performed checks of customer creditworthiness and current situations.

As an Account Technician my deliverables were:

• Playing a key role in the smooth running of the business on an ongoing basis providing comprehensive assistance wherever possible.
• Reducing debts by contacting customers via telephone, email and letter. Reconciling accounts and payments on a daily basis.
• Preparing monthly management accounts, profit and loss accounts and the completion and ongoing management of sales invoices and reports and bank reconciliation over various account including intra company accounts.
• Accountable for accruals a prepayment calculations and the preparation of the Accounts Pack for review. • Pivotal in the completion of bank reconciliation, posting and balancing, weekly wages, petty cash and other journal posting.
• Demonstrating the ability to utilise appropriate software to set up new clients and maintain data accurately
• Carried out a range of duties including answering incoming calls and emails and re-routing them to relevant parties, opening and distributing of mail and general clerical work .
• Coordinated with contracting department to resolve payer issues.
• Communicated effectively with staff members of operations, finance and departments.

As Accounts Administrator for Euro Car Parts at the Belfast Branch my deliverables were:

• Set up new business accounts on internal systems and processed actions and other adjustments.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Inspected account books and recorded transactions.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Developed monthly, quarterly and annual profit and loss statements and balance sheets.
• Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
• Presented audit findings to accounting manager after reviewing results and paperwork.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Streamlined bookkeeping procedures to increase efficiency and productivity.
• Implemented new accounting processes to decrease spending and work flow downtime eg-weekly credit accounts if client fails credit check for 30 day credit account.
• Handled day-to-day accounting processes to drive financial accuracy.
• Matched purchase orders with invoices and recorded necessary information.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.