Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic
Winnie Mphago

Winnie Mphago

Administration Clerk
Jane Furse Polokwane

Summary

Proactive Administration Clerk with editing and proofreading expertise and understanding of eHIS and IBHA systems. Proven success organizing information while managing emails and calls for various personnel. Organized office professional with top-notch administrative skills and solid background in hospital industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations. Well-versed in maintaining strict compliance with Patient Administration standards overseeing proper operations. Effectively use eHIS to create error-free documentation in support of complex activities in deadline-oriented environments. Diligent, performance-oriented and dedicated to handling every detail with care. Highly efficient Administration Clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Influential Administration Clerk with record of success managing administrative challenges and helping great company succeed. Hands-on professional with capabilities in communications. Recognized for dynamic work ethic and team player attitude. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisory position. Ready to help team achieve company goals. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Personable administration clerk with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and patient administration. Proactive Administration Clerk with editing and proofreading expertise and understanding of Software. Proven success organizing information while managing emails and calls for various personnel.

Overview

23
23
years of professional experience
1
1
year of post-secondary education
1
1
Language

Work History

Administration Clerk

Jane Furse Hospital
Jane Furse
05.2006 - Current
  • Responsibilities
  • Patients administration
  • Capturing Manual Records
  • Collection of State Revenue
  • Facilitate proper classification and re-classification of patients
  • Filing Patient medical records
  • Retrieve medical records
  • Handling MVA cases
  • Save keeping all medical records
  • Maintain Planning filing system
  • Ensure PAIA protocols are observed
  • Compile monthly reports
  • Submission of employees shift claims
  • Receive all patients medical records from various wards
  • Sectional meetings scriber
  • Established and maintained standard office procedures to achieve demanding targets.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Produced high-quality communications for internal and external use.
  • Provided clerical support, addressing routine, and special requirements.
  • Handled incoming phone calls and answered questions from callers.

Labour Desk Officer

Moepathuse Constructions
Phokwane
02.2004 - 10.2004
  • Daily attendance register of labourers
  • Liaise between contractors and labourers
  • Prepare payslip
  • Field work (water reticulation)
  • Monitor daily absenteeism
  • Planning monthly labourers meetings
  • Monitor compliance with coida

Sales Representative

Zenzele Building Material, Marble Hall
Marble Hall
02.2001 - 12.2002
  • Recruiting new prospects
  • Check customers on credit bearue
  • Assist with new stock pricing
  • Loan Applications process
  • Field work recruitment campaigns
  • Monthly competitions assistant
  • Stock packing
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Managed efficient cash register operations.

Education

Post Graduate Diploma - Public Administration

University of South Africa
Pretoria
01.2023 - Current

Grade 12 - undefined

Moreko Senior Secondary

Bachelor of Arts - Health Science and Social Services, Psychological Counselling

University of South Africa
07.2014 - 6 2022

Computer Basics Certificate -

Thabiso
Polokwane
07.2006 - 8 2006

Skills

Leadership Excellentundefined

Software

EHIS and IBHA

Interests

Cooking

Politics

Watching current affairs

Travelling

Reading books

Netball

Timeline

Post Graduate Diploma - Public Administration

University of South Africa
01.2023 - Current

Bachelor of Arts - Health Science and Social Services, Psychological Counselling

University of South Africa
07.2014 - 6 2022

Computer Basics Certificate -

Thabiso
07.2006 - 8 2006

Administration Clerk

Jane Furse Hospital
05.2006 - Current

Labour Desk Officer

Moepathuse Constructions
02.2004 - 10.2004

Sales Representative

Zenzele Building Material, Marble Hall
02.2001 - 12.2002

Grade 12 - undefined

Moreko Senior Secondary
Winnie MphagoAdministration Clerk