Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Winfilda Ndlovu

Winfilda Ndlovu

Sales Associate
Cosmo City,Gauteng

Summary

Resourceful sales professional dedicated to ensure a team-wide commitment to provide exceptional customer service in every interaction.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Retail Sales Consultant

House & Haven Furniture Store
Sandton
05.2022 - Current
  • Help customers complete purchases, locate items, and join reward programs.
  • Maximize sales revenue through personalized recommendations and upselling techniques.
  • Handles cash transactions accurately while adhering to established security procedures.
  • Exceeds sales goals by 50% utilizing exemplary customer service skills.
  • Maintain a clean and organize store environment, enhance the overall shopping experience for customers.

Sales Consultant

Gold Bullion
Johannesburg
01.2018 - 01.2019
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Managed approximately 50 incoming calls and emails per day from customers

Sales Promoter

Crabtree
Sandton
01.2016 - 01.2018
  • Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
  • Identified interest in customers by explaining products and services and initiating conversations.
  • Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
  • Created and perfected various pitch promotions to attract customers toward products.
  • Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
  • Consistently increased sales by 20% by focusing on product's key advantages and features

Education

GED -

Ferndale High School
Randburg, South Africa
01.2008 - 12.2012

Skills

Customer Engagement

Accomplishments

  • Resolved product issue through consumer testing.

Languages

English
Advanced (C1)

Timeline

Retail Sales Consultant

House & Haven Furniture Store
05.2022 - Current

Sales Consultant

Gold Bullion
01.2018 - 01.2019

Sales Promoter

Crabtree
01.2016 - 01.2018

GED -

Ferndale High School
01.2008 - 12.2012

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Winfilda NdlovuSales Associate