Summary
Overview
Work History
Education
Skills
Languages
Photography
Timeline
Generic

Wilmarie Van Zyl

Business Owner - Education
Kempton Park

Summary

Experienced business partner and educational leader with a strong background in operations, staff management, and client relations. Proven track record in running a successful business and directing a tutoring center. Currently seeking a career change to leverage skills in a new industry and explore new opportunities for professional growth. Talented Partner with 12 years of industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.

Overview

15
15
years of professional experience
8
8
years of post-secondary education

Work History

Business Partner/Owner

Self-employed
1 2018 - Current
  • Oversee and manage all aspects of business operations, including scheduling, administration, and finances
  • Handle client communications, ensuring smooth onboarding, and maintaining client satisfaction
  • Manage financial planning, budgeting, and reporting for business
  • Supervise staff recruitment, training, and performance management
  • Coordinate scheduling of lessons and business activities to maximize efficiency
  • Lead strategic planning for business growth and market expansion
  • Perform all administrative duties, from documentation and record-keeping to compliance with legal and regulatory requirements.
  • Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams
  • Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment
  • Increased client satisfaction by streamlining business processes and implementing innovative solutions
  • Reported issues to higher management with great detail
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
  • Managed day-to-day business operations
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members
  • Managed financial aspects of business, including budgeting and financial reporting.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals
  • Established foundational processes for business operations

Headmistress

A Place Like Home
01.2014 - 01.2018
  • Directed operations, including academic programming, staff management, and resource allocation
  • Oversaw scheduling of classes, tutor assignments, and student progress tracking
  • Handled administrative responsibilities including financial management, documentation, and reporting
  • Led and developed educational strategies to improve student outcomes
  • Managed communication with parents, guardians, and stakeholders to ensure consistent engagement and satisfaction.

Au Pair

Krugersdorp, South Africa
01.2010 - 01.2012
  • Provided childcare and supported the development and well-being of children in a live-in setting
  • Assisted with homework, organized educational activities, and managed daily routines
  • Coordinated children’s schedules, including school pick-ups, extracurricular activities, and appointments
  • Assisted with household duties such as meal preparation, light cleaning, and laundry
  • Developed strong relationships with the host family, ensuring a supportive and nurturing environment for the children.

Education

High School Diploma -

Hoërskool Noordheuwel
Krugersdorp, South Africa
01.2005 - 12.2009

Accounting And Finance

University of Johannesburg
01.2022 - Current

Skills

Proficient in Microsoft Office & ManagerIO Accounting Software

Written Communication

Business Leadership

Reliability

Adaptability and Flexibility

Customer Service

Languages

Afrikaans
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Photography

I enjoy photographic excursions with my husband who is a professional photographer. I enjoy learning new skills and improving on my current knowledge.

Timeline

Accounting And Finance

University of Johannesburg
01.2022 - Current

Headmistress

A Place Like Home
01.2014 - 01.2018

Au Pair

Krugersdorp, South Africa
01.2010 - 01.2012

High School Diploma -

Hoërskool Noordheuwel
01.2005 - 12.2009

Business Partner/Owner

Self-employed
1 2018 - Current
Wilmarie Van ZylBusiness Owner - Education