Wilmarie Van Zyl
Business Owner - Education
Kempton Park
Summary
Experienced business partner and educational leader with a strong background in operations, staff management, and client relations. Proven track record in running a successful business and directing a tutoring center. Currently seeking a career change to leverage skills in a new industry and explore new opportunities for professional growth. Talented Partner with 12 years of industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
Work History
Business Partner/Owner
Self-employed
1 2018 - Current
- Oversee and manage all aspects of business operations, including scheduling, administration, and finances
- Handle client communications, ensuring smooth onboarding, and maintaining client satisfaction
- Manage financial planning, budgeting, and reporting for business
- Supervise staff recruitment, training, and performance management
- Coordinate scheduling of lessons and business activities to maximize efficiency
- Lead strategic planning for business growth and market expansion
- Perform all administrative duties, from documentation and record-keeping to compliance with legal and regulatory requirements.
- Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams
- Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment
- Increased client satisfaction by streamlining business processes and implementing innovative solutions
- Reported issues to higher management with great detail
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
- Managed day-to-day business operations
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members
- Managed financial aspects of business, including budgeting and financial reporting.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals
- Established foundational processes for business operations
Headmistress
A Place Like Home
01.2014 - 01.2018
- Directed operations, including academic programming, staff management, and resource allocation
- Oversaw scheduling of classes, tutor assignments, and student progress tracking
- Handled administrative responsibilities including financial management, documentation, and reporting
- Led and developed educational strategies to improve student outcomes
- Managed communication with parents, guardians, and stakeholders to ensure consistent engagement and satisfaction.
Au Pair
Krugersdorp, South Africa
01.2010 - 01.2012
- Provided childcare and supported the development and well-being of children in a live-in setting
- Assisted with homework, organized educational activities, and managed daily routines
- Coordinated children’s schedules, including school pick-ups, extracurricular activities, and appointments
- Assisted with household duties such as meal preparation, light cleaning, and laundry
- Developed strong relationships with the host family, ensuring a supportive and nurturing environment for the children.
Education
High School Diploma -
Hoërskool Noordheuwel
Krugersdorp, South Africa 01.2005 - 12.2009
Accounting And Finance
University of Johannesburg
01.2022 - Current
Skills
Proficient in Microsoft Office & ManagerIO Accounting Software
Written Communication
Business Leadership
Reliability
Adaptability and Flexibility
Customer Service
Languages
Afrikaans
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Photography
I enjoy photographic excursions with my husband who is a professional photographer. I enjoy learning new skills and improving on my current knowledge.
Timeline
Accounting And Finance
University of Johannesburg
01.2022 - Current
Headmistress
A Place Like Home
01.2014 - 01.2018
Au Pair
Krugersdorp, South Africa
01.2010 - 01.2012
High School Diploma -
Hoërskool Noordheuwel
01.2005 - 12.2009
Business Partner/Owner
Self-employed
1 2018 - Current
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