Willem Rottcher
Pensioner
Sasolburg,Free State
Overview
42
42
years of professional experience
Work History
Math Tutor
JCS Private School
05.2023 - 10.2023
- Enhanced student retention of math skills with engaging lesson plans and regular practice exercises.
- Implemented creative problem-solving techniques to make complex mathematical concepts more accessible to all learners.
- Adapted instructional methods to address unique learning needs, ensuring each student''s success in mastering mathematical concepts.
- Promoted a positive learning environment by establishing clear expectations and encouraging active participation during tutoring sessions.
- Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses.
Commissioning Specialist
Hitachi South Africa
06.2022 - 12.2022
- Managed cross-functional teams to ensure timely completion of complex projects.
- Ensured regulatory compliance by staying updated on industry standards and guidelines.
- Enhanced system performance with thorough testing and troubleshooting procedures.
- Participated in industry conferences and workshops to stay informed on emerging trends and technologies.
- Maintained a safe working environment by promoting adherence to safety protocols at all times.
- Developed training and processes for new equipment.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
Commissioning Specialist
Hitachi South Africa
08.2018 - 12.2020
- Managed cross-functional teams to ensure timely completion of complex projects.
- Ensured regulatory compliance by staying updated on industry standards and guidelines.
- Enhanced system performance with thorough testing and troubleshooting procedures.
- Participated in industry conferences and workshops to stay informed on emerging trends and technologies.
- Maintained a safe working environment by promoting adherence to safety protocols at all times.
- Developed training and processes for new equipment.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
Field Services Manager
Clyde Bergemann Africa
08.2010 - 08.2019
- Assessed staff capabilities regularly while offering ongoing support, mentorship, and coaching to foster a high-performance work environment.
- Managed a team of technicians, providing support and guidance for professional development.
- Led team in achieving revenue targets through upselling services and expanding client base.
- Championed the adoption of innovative technologies to enhance service offerings, increase efficiency, and gain competitive advantage.
- Ensured compliance with all regulatory requirements, maintaining up-to-date knowledge of industry standards and changes in legislation.
- Enhanced customer satisfaction by promptly addressing and resolving service issues.
- Increased team productivity with effective scheduling and resource allocation.
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Implemented quality control measures to maintain high standards of service delivery.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Senior Technical Support Specialist
Eskom
07.1981 - 05.2010
- Reduced average ticket resolution time by implementing knowledge-sharing initiatives among team members.
- Assisted in the development of standard operating procedures to ensure consistent service quality across all cases handled by the tech support team.
- Played a key role in streamlining software deployment processes, reducing errors during implementation phases while saving both time and resources for the company.
- Streamlined internal processes for increased efficiency and better resource allocation within the tech support team.
- Enhanced team productivity through regular training sessions on new technologies and industry best practices.
- Served as a subject matter expert, assisting colleagues with resolving difficult cases and sharing valuable insights.
- Prepared references for users by writing clear operating instructions.
Education
No Degree - Middle Management Diploma
Potchefstroom University
Vanderbijlpark, South Africa 04.2001 -
No Degree - Mechanical Engineering
Sasolburg Technical College
Sasolburg, South Africa 04.2001 -
No Degree - 120 Hour Course in English
TEFL
South Africa 05.2024 - 05.2024
Skills
Trigonometry
Timeline
No Degree - 120 Hour Course in English
TEFL
05.2024 - 05.2024
Math Tutor
JCS Private School
05.2023 - 10.2023
Commissioning Specialist
Hitachi South Africa
06.2022 - 12.2022
Commissioning Specialist
Hitachi South Africa
08.2018 - 12.2020
Field Services Manager
Clyde Bergemann Africa
08.2010 - 08.2019
No Degree - Middle Management Diploma
Potchefstroom University
04.2001 -
No Degree - Mechanical Engineering
Sasolburg Technical College
04.2001 -
Senior Technical Support Specialist
Eskom
07.1981 - 05.2010
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