Willem Rottcher
Pensioner
Sasolburg,Free State
Overview
42
42
years of professional experience
Work History
Math Tutor
JCS Private School
05.2023 - 10.2023
- Enhanced student retention of math skills with engaging lesson plans and regular practice exercises.
- Implemented creative problem-solving techniques to make complex mathematical concepts more accessible to all learners.
- Adapted instructional methods to address unique learning needs, ensuring each student''s success in mastering mathematical concepts.
- Promoted a positive learning environment by establishing clear expectations and encouraging active participation during tutoring sessions.
- Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses.
Commissioning Specialist
Hitachi South Africa
06.2022 - 12.2022
- Managed cross-functional teams to ensure timely completion of complex projects.
- Ensured regulatory compliance by staying updated on industry standards and guidelines.
- Enhanced system performance with thorough testing and troubleshooting procedures.
- Participated in industry conferences and workshops to stay informed on emerging trends and technologies.
- Maintained a safe working environment by promoting adherence to safety protocols at all times.
- Developed training and processes for new equipment.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
Commissioning Specialist
Hitachi South Africa
08.2018 - 12.2020
- Managed cross-functional teams to ensure timely completion of complex projects.
- Ensured regulatory compliance by staying updated on industry standards and guidelines.
- Enhanced system performance with thorough testing and troubleshooting procedures.
- Participated in industry conferences and workshops to stay informed on emerging trends and technologies.
- Maintained a safe working environment by promoting adherence to safety protocols at all times.
- Developed training and processes for new equipment.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
Field Services Manager
Clyde Bergemann Africa
08.2010 - 08.2019
- Assessed staff capabilities regularly while offering ongoing support, mentorship, and coaching to foster a high-performance work environment.
- Managed a team of technicians, providing support and guidance for professional development.
- Led team in achieving revenue targets through upselling services and expanding client base.
- Championed the adoption of innovative technologies to enhance service offerings, increase efficiency, and gain competitive advantage.
- Ensured compliance with all regulatory requirements, maintaining up-to-date knowledge of industry standards and changes in legislation.
- Enhanced customer satisfaction by promptly addressing and resolving service issues.
- Increased team productivity with effective scheduling and resource allocation.
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Implemented quality control measures to maintain high standards of service delivery.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Senior Technical Support Specialist
Eskom
07.1981 - 05.2010
- Reduced average ticket resolution time by implementing knowledge-sharing initiatives among team members.
- Assisted in the development of standard operating procedures to ensure consistent service quality across all cases handled by the tech support team.
- Played a key role in streamlining software deployment processes, reducing errors during implementation phases while saving both time and resources for the company.
- Streamlined internal processes for increased efficiency and better resource allocation within the tech support team.
- Enhanced team productivity through regular training sessions on new technologies and industry best practices.
- Served as a subject matter expert, assisting colleagues with resolving difficult cases and sharing valuable insights.
- Prepared references for users by writing clear operating instructions.
Education
No Degree - Middle Management Diploma
Potchefstroom University
Vanderbijlpark, South Africa 04.2001 -
No Degree - Mechanical Engineering
Sasolburg Technical College
Sasolburg, South Africa 04.2001 -
No Degree - 120 Hour Course in English
TEFL
South Africa 05.2024 - 05.2024
Skills
Trigonometry
Middle School Math
Student Records Management
Curriculum Reinforcement
Interpersonal Communication
High School Math
Lesson Planning
Building Confidence
Group and individual tutoring
State Driver's License
Professionalism
Organization and Planning Skills
Timeline
No Degree - 120 Hour Course in English
TEFL
05.2024 - 05.2024
Math Tutor
JCS Private School
05.2023 - 10.2023
Commissioning Specialist
Hitachi South Africa
06.2022 - 12.2022
Commissioning Specialist
Hitachi South Africa
08.2018 - 12.2020
Field Services Manager
Clyde Bergemann Africa
08.2010 - 08.2019
No Degree - Middle Management Diploma
Potchefstroom University
04.2001 -
No Degree - Mechanical Engineering
Sasolburg Technical College
04.2001 -
Senior Technical Support Specialist
Eskom
07.1981 - 05.2010