Wilberforce Mbauya
johannesburg
Summary
Motivated Restaurant Server offering extensive knowledge of hospitality etiquette and food preparation. Spirited and communicative individual polished in assisting patrons in selecting food and beverage choices and maintaining table settings. Customer-oriented team player familiar with POS system operations.
Overview
8
8
years of professional experience
Work History
Restaurant Server
The Wolfpack
Johannesburg
01.2016 - 02.2020
- Greeted and seated customers promptly, courteously, and professionally.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Recorded orders accurately into the Point of Sale system.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
Warehouse Assistant Manager
BAK Storage & Logistics
Harare
01.2012 - 08.2017
- Coordinated deliveries and shipments
- Managing supply levels to prevent shortages
- Managed implementation of safety procedures in the warehouse environment
- Monitored stock levels to ensure accurate product tracking
- Performed manual stock checks for invoice accuracy
- Optimized health standards through stringent compliance with safety norms
- Kept work area clean and organized
- Handling warehouse logistics with forklift operation
- Received and processed incoming orders, ensuring accuracy of information.
- Verified stock inventory levels and maintained records of items shipped and received.
- Organized warehouse racks to ensure efficient storage of goods.
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
Education
Advanced Level Certificate -
01.2011
High School -
01.2009
Computer Operations and Packages
Oasis Commercial School
Skills
- Order Taking
- Dining area maintenance
- Food and beverage pairings
- Table management
- Daily specials memorization
- Service prioritization
- Table setting arrangements
- Effective Customer Engagement
- Multitasking Proficiency
- Guest Relations Management
References
Fadzi, Maendai, Warehouse Manager, fadziwmaendaiBKL@gmail.com, BAK Logistics & Warehouse, 106 Dartford Road, Harare, Zimbabwe
Languages
English
First Language
References
References available upon request.
Languages
English {advanced}
Timeline
Restaurant Server
The Wolfpack
01.2016 - 02.2020
Warehouse Assistant Manager
BAK Storage & Logistics
01.2012 - 08.2017
Advanced Level Certificate -
High School -
Computer Operations and Packages
Oasis Commercial School
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