Wikus Combrink
Pretoria,South Africa
Summary
Accomplished professional with extensive expertise in technical specification knowledge, maintenance of hydraulic systems, and quality control. Demonstrates reliable decision making and troubleshooting expertise, ensuring adherence to quality assurance standards. Proficient in inventory control, dealership software utilisation, and repair order creation. Skilled in stakeholder management, sales forecasting, and achieving sales targets. Adept at car valuation techniques, after-sales service excellence, and finance and insurance administration. Strong background in customer database handling, time management efficiency, and business development proficiency. Experienced in fleet management, client satisfaction focus, conflict resolution mastery, sales funnel management, team leadership, product knowledge depth, and financial reporting.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
Work history
Sales Manager
NTT Ford Pretoria
Pretoria, South Africa
01.2025 - 12.2025
- Streamlined sales processes to enhance team productivity.
- Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
- Drove revenue growth by identifying and capitalising on emerging market trends.
- Boosted gross margin percentages by initiating cost-saving measures.
- Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
- Achieved increased customer satisfaction by implementing innovative sales strategies.
- Improved bottom-line results with meticulous budget control.
- Sculpted a high-performing sales culture through regular motivation sessions and reward schemes.
- Led high-performance sales teams, ensuring achievement of targets.
- Optimised sales methods to best engage, acquire and retain customers.
- Supported front-line sales teams with well-coordinated administrative operations.
- Managed team of 5 staff, driving performance with motivational strategies to exceed sales targets.
Dealer Principal
NTT Nissan Francistown
Francistown, Botswana
03.2014 - 12.2024
- Executed buy and sell orders efficiently, minimising transaction costs.
- Liaised with financial analysts, maintaining a good flow of information.
- Attended industry events, staying updated on current trends and networking opportunities.
- Identified client needs, providing tailored solutions accordingly.
- To boost vehicle sales, developed compelling sales pitches tailored to individual customer needs;.
- Drove sales growth by cultivating an aggressive yet customer-friendly sales environment.
- With keen oversight on finance department ensured accurate billing invoicing procedures;.
- Nurtified healthy workplace culture fostering teamwork cohesion for optimum performance results.
- Promoted dealership offerings via innovative promotional campaigns, increasing brand awareness.
- Increased customer satisfaction rates through exceptional service delivery and follow-ups.
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
- Enforced service standards to maintain establishment reputation for excellence.
Service manager
NTT Toypta White River
White River, Mpumalanga
11.2000 - 03.2014
- Ensured compliance with health and safety regulations at all times, reducing risk of accidents in the workplace.
- Conducted thorough audits on services provided, maintaining top-quality standards consistently.
- Implemented a new feedback system for more efficient performance reviews.
- Reviewed operational policies periodically for improvements in efficiency and effectiveness.
- Managed customer complaints for improved business reputation.
- Led team meetings to set performance goals and review progress regularly.
- Delegated tasks effectively to maximise team potential and productivity.
- Fostered strong relationships with clients through excellent customer service skills.
- Maintained high standards of cleanliness and hygiene throughout the premises, ensuring customer comfort and satisfaction.
- Controlled expenses, advising on efficient use of resources to minimise unnecessary costs.
- Led and inspired team of 12 to uphold brand standards and demonstrate professionalism.
Education
Higher National Diploma - Technical Motors and drawing
Witbank Technical college
Witbank, Mpumalanga 03.1997 - 11.1999
Skills
- Technical specification knowledge
- Reliable decision making
- Troubleshooting expertise
- Quality Control
- Mechanical knowledge
- Inventory control expertise
- Repair order creation
- Stakeholder management technique
- Sales forecasting knowledge
- Product knowledge depth
- Sales target achievement
- Car valuation techniques
- After sales service excellence
- Finance and insurance administration
- Customer database handling
- Time management efficiency
- Business development proficiency
- Fleet management competence
- Client satisfaction focused
- Conflict resolution mastery
- Sales funnel management
- Team Leadership
- Product knowledge
- Financial reporting
Languages
English
Proficient (C2)
Afrikaans
Proficient (C2)
Accomplishments
Nissan Sales dealer of the year NTT Nissan Maun Botswana
Nissan Parts dealer of the year NTT Nissan Francistown Botswana
UD Dealer of the year NTT UD Motor Group Botswana
Timeline
Sales Manager
NTT Ford Pretoria
01.2025 - 12.2025
Dealer Principal
NTT Nissan Francistown
03.2014 - 12.2024
Service manager
NTT Toypta White River
11.2000 - 03.2014
Higher National Diploma - Technical Motors and drawing
Witbank Technical college
03.1997 - 11.1999