Wian Vogel

Experienced ICT Operations Manager at The Innovation Hub (TIH) specializing in IT management, infrastructure, and strategic planning. Strong background in ICT policy development, disaster recovery, Datacenters, server environments, business continuity, and cybersecurity. Focused on ensuring organizational technological resilience and operational efficiency. Plays a key role in shaping the long-term ICT strategic plan for both TIH and the GGDA group, driving innovation and aligning technology with business goals. Seeking an opportunity to bring expertise to a forward-thinking organization, making a meaningful impact while continuing professional growth and development. Developed robust skills in the IT service environment, including strategic problem-solving and management of technical teams. Demonstrated excellence in improving IT operations and delivering high-quality service to end-users. Looking to transition into a new field where these skills can contribute to organizational success and innovation. 15 Years of experience as an instrumental ICT Manager, achieving ambitious goals in challenging IT environments. Diligent, forward-thinking, and adaptable to dynamic company, customer, and project needs. Successful at motivating teams to meet demanding timelines.

• Spearheaded the five-year ICT strategic plan for The Innovation Hub and GGDA group, ensuring alignment with business objectives and digital transformation goals.
• Established IT governance frameworks following COBIT and ITIL best practices, improving compliance and operational efficiency.
• Led the upgrade of network infrastructure, including Cisco Meraki switches and access points, enhancing connectivity and security across multiple buildings.
• Designed and implemented disaster recovery sites for high availability, reducing downtime risks and ensuring business continuity.
• Strengthened IT security policies and procedures, significantly reducing cyber threats and unauthorized access incidents.
• Conducted IT audits and compliance checks in line with ISO 27001, improving data protection measures across multiple departments.
• Managed multi-tenant DataCenters, optimizing server environments and increasing efficiency for hosted clients.
• Implemented cloud-based solutions (Microsoft Azure, Office 365, Dynamix 365) to enhance scalability and remote accessibility.
• Led major ICT projects, including full ICT procurement for BioPark Phase 3, ensuring seamless technology integration.
• Managed vendor relationships and RFQ processes, securing cost-effective solutions for hardware, software, and IT services.
• Negotiated and optimized software licensing renewals, reducing annual costs while maintaining compliance.
• Introduced IT asset lifecycle management strategies, extending hardware usability and minimizing unnecessary replacements.

• Governance & Compliance: Extensive experience with COBIT, IT Audit, IT Compliance, IT Security Policies & Procedures, ensuring adherence to ISO 27001, NIST, and POPIA standards.
• Enterprise & Network Architecture: Skilled in System Architecture, Enterprise Architecture, Network Architecture, and IT Strategy, optimizing IT environments for efficiency and scalability.
• Cybersecurity & Risk Management: Proficient in Information Security Management, Cybersecurity, Firewalls, Threat Analysis, Risk Assessment, and Incident Management to safeguard IT infrastructure.
• IT Infrastructure & Cloud Computing: Expertise in Data Center Infrastructure, Server Administration, Virtualization (VMware, Hyper-V), Cloud Computing, and High Availability Systems.
• Project & Vendor Management: Strong background in Project Management, Vendor Management, IT Procurement, SLA Management, and Digital Transformation.
• Business Continuity & Disaster Recovery: Implemented robust Business Continuity Planning (BCP) and Disaster Recovery (DR) strategies to maintain operational resilience.
• ITSM & Endpoint Security: Skilled in IT Service Management tools such as ServiceNow, SIEM, Endpoint Security, and emerging technologies.
• Networking & Wireless Technologies: Experienced in LAN/WAN, SD-WAN, Wireless Networks, and Cisco Meraki for optimized connectivity and performance.

Round Table Southern Africa | Member & Event Organizer

Round Table 136 & Round Table Southern Africa Network
(2019 – Present)

• Event Planning & Fundraising: Organized large-scale charity events such as ARTSA and Warmfees, ensuring successful execution, sponsorship acquisition, and community engagement.
• Leadership & Membership Growth: Led recruitment initiatives, securing new members and fostering a culture of service and camaraderie.
• Project & Vendor Management: Applied IT governance frameworks such as COBIT and ITIL to manage vendors, streamline procurement, and ensure SLA compliance.
• IT Infrastructure & Security: Oversaw secure digital operations for fundraising platforms, membership databases, and event logistics, ensuring compliance with ISO 27001, NIST, and POPIA standards.
• Disaster Recovery & Business Continuity: Implemented BCP and DR strategies for event operations, ensuring resilience and high availability of digital systems.
• Cybersecurity & Risk Management: Conducted threat analysis and risk assessments to protect financial transactions, member data, and digital assets.
• Strategic Planning & Digital Transformation: Integrated emerging technologies and cloud computing solutions to modernize Round Table operations, enhancing efficiency and outreach.