Wesley Slabbert
Technical Sales Manager
Elspark
Summary
An energetic and highly motivated Technical Sales Representative with a passion for technology and a talent for simplifying complex concepts. Broad technical expertise is fueled by insatiable curiosity and a love for learning. Thrives on challenges with a proven track record of quickly identifying problems and implementing effective solutions.
Exceptional communication skills, both written and verbal, are a core strength. Able to actively listen and empathize with clients, leading to a deep understanding of their needs and the provision of tailored solutions.
Goal-oriented and always seeking opportunities for growth and exceeding expectations. Meeting sales targets is motivating, but true satisfaction comes from seeing the positive impact of the product on clients' problems.
In the rapidly evolving tech industry, adaptability and a commitment to staying updated with the latest products and technologies are key strengths. Building strong relationships with clients is prioritized, with a genuine focus on ensuring customer satisfaction and loyalty.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
Work History
Junior Technician (Gas Detection)
Computerized Telemetry Technologies
Boksburg
9 1997 - 2 2001
- Performed quality assurance checks on completed tasks, ensuring compliance with industry standards and regulations.
- Handled multiple tasks simultaneously while maintaining attention to detail, contributing to timely project completions.
- Troubleshot hardware and software issues per day, in person, remotely and via telephone.
- Installed well-functioning LAN/WAN and managed servers and IPs.
- Assisted senior technicians in complex installations, resulting in efficient project completion.
- Maintained a safe working environment through adherence to safety protocols and standards.
- Provided friendly, helpful customer service to over three customers daily.
- Troubleshot two to four hardware and software issues per day, in person, remotely and via telephone.
Senior Technician / Technical Sales Advisor (Gas Detection)
Mine Safety Appliances (MSA)
03.2001 - 02.2005
- Completed preventive maintenance on set schedules.
- Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Provided exceptional customer support, resolving technical issues quickly and efficiently.
- Installed new systems and parts with efficient approach.
- Managed inventory control, ensuring accurate tracking of parts and supplies for seamless operations.
- Worked with diverse types of weather and ground conditions.
- Researched and implemented new technologies and equipment.
Self Employed
Handilift cc
Boksburg
03.2005 - 10.2012
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
- Managed financial accounts to maintain budget discipline and ensure profitability.
Technical Sales Manager (Gas Detection)
Computerized Telemetry Technologies
Boksburg
11.2012 - Current
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established standard operating procedures that enhanced employee performance.
- Implemented technology upgrades which resulted in increased workflow efficiency.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Led cross-functional teams to achieve key performance indicators and drive positive results across our organization.
- Trained, coached and mentored staff to support smooth adoption of new projects.
- Provided technical expertise and recommendations to improve systems and processes, establish cost savings and increase productivity.
- Prospected new customers to generate sales leads and increased revenue from existing clients.
- Fostered positive relationships with team members to improve company culture and increase productivity.
Education
High School Diploma -
Balfour High School
Balfour, South Africa 04.2001 -
Project Management - Managment
Damlin
Benoni 03.2002 - 07.2002
FET Certificate: Generic Management - Generic Management
Gordon Institute of Business Science
Sandton, South Africa 02.2020 - 10.2024
Skills
Customer Engagement
Deal Closing
Customer Satisfaction
Solution selling
Operations Management
Business Analysis
Logistics Management
Staff Development
Relevanttraining
- Fire Detection Systems, Computerized Telemetry and Technologies, 1997, 1 Week
- Project Management, Damelin, 2004, 6 Months
- Fundamentals of Financial Accounting, Telos Corporate Education, 2010, 2 Days
Employmentreferences
- Jan Jacobs, Computerized Technologies, 011 913-3263 / 083 379 6440
- Ben Voster, Mine Safety Appliances (MSA), 011 623-2213
Commonlyknownas
Wesley
Contactnumbers
083 263 2177
Permanentemployee
Yes
Currentposition
Sales Manager
Secondaryqualifications
Matric Certificate, Balfour Skool, 1995
Personal Information
- Nationality: South African
- Driving License: Code 08
Timeline
FET Certificate: Generic Management - Generic Management
Gordon Institute of Business Science
02.2020 - 10.2024
Technical Sales Manager (Gas Detection)
Computerized Telemetry Technologies
11.2012 - Current
Self Employed
Handilift cc
03.2005 - 10.2012
Project Management - Managment
Damlin
03.2002 - 07.2002
High School Diploma -
Balfour High School
04.2001 -
Senior Technician / Technical Sales Advisor (Gas Detection)
Mine Safety Appliances (MSA)
03.2001 - 02.2005
Junior Technician (Gas Detection)
Computerized Telemetry Technologies
9 1997 - 2 2001
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