Wesley Pillay
Manager
Durban,KwaZulu-Natal
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
6
6
years of professional experience
Work History
Operations Coordinator
Ignition
01.2022 - 12.2023
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Increased revenue through strategic planning and market analysis.
Assistant Manager/Administrative Assistant
The Firm Attorneys
01.2021 - 12.2021
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Warehouse Manager
The Maks Trust
01.2018 - 12.2020
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Collaborated with other department managers to optimize overall warehouse performance and productivity.
- Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
Education
Bachelor of Arts - Tourism Management
Unisa
Durban 04.2001 -
Skills
Facility Maintenance
undefinedAdditional Information
REFERENCE
NASIRAH ABDUL KARIM
THE MAKS TRUST
60 BROAD STREET
DURBAN
0847473786
REASON FOR LEAVING : RENTRENCHED
JARED JAMES
THE FIRM ATTORNEYS
GENERAL MANAGER
0645141197
REASON FOR LEAVING : COMPANY CLOSED
NATASHA RAMGARIB
OPERATIONS MANAGER
074061701001
REASON FOR LEAVING : PROJECT ENDED
Timeline
Operations Coordinator
Ignition
01.2022 - 12.2023
Assistant Manager/Administrative Assistant
The Firm Attorneys
01.2021 - 12.2021
Assistant Warehouse Manager
The Maks Trust
01.2018 - 12.2020
Bachelor of Arts - Tourism Management
Unisa
04.2001 -
Similar Profiles
Zachary St-PierreZachary St-Pierre
Customer Success Specialist at IgnitionCustomer Success Specialist at Ignition
Kimiya ClarkKimiya Clark
Ignitioner Sales Agent at IgnitionIgnitioner Sales Agent at Ignition
Guy LealGuy Leal
Account Executive at IgnitionAccount Executive at Ignition