Passionate Key Account Manager at Huawei Technologies. Focuses on the intricate details resulting in success on a larger scale. Hard worker and engages in active on-the-job learning. Constant personal and professional development is key to me as an individual.
Overview
5
5
years of professional experience
Work History
Key Account Manager
Huawei Technologies SA (Pty) Ltd
Johannesburg
07.2023 - Current
Responding to client queries including the identification of new business opportunities amongst existing customers
Maintaining strong and long-lasting client relationships
Negotiating contracts in order to close agreements and maximise profits
Developing trusted advisory relationships with key accounts, customer stakeholders and executive sponsors
Ensuring the timely and successful delivery of our solutions per customer needs and objectives
Identifying areas of improvement and suggestion of workable solutions in order to meet sale targets
Assisting with challenging client requests and escalating where required
Identified new opportunities for growth within existing accounts, as well as potential new customers.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Analyzed market trends, customer feedback, pricing strategies. to recommend changes in product offerings or services.
Conducted research into market conditions and competitor strategies in order to inform strategic decisions.
Junior Project Manager
Energy Master Builders cc
09.2021 - 06.2023
Managing various projects and client relationships in order to meet tight deadlines and adapt the work plan as necessary
Coordinating construction work in order of prioritisation and architecture plans
Producing schedules and monitor attendance of crew
Conducting Bi-Weekly Meetings with Architects, Quantity Surveyors and Engineers
Ensuring manpower and resources are adequate
Guaranteeing all safety precautions and quality standards are met
Supervising the use of machinery and equipment
Monitoring expenditure and ensure it remains within budget
Cell C 3rd Largest Mobile Operator in SA, Served as the lead point of contact for all key customers, often engaging with executive level individuals including the CEO and CFO, Successfully played a pivotal role in current projects such NGBSS (New Generation Billing System), CORE including 5GNSA and MOCN (Multiple Operating Core Network), Responsible for the progression of Digital Services on Cell-C's Digital Platform, Implemented disaster management principles to ensure projects continue to run smoothly, Effectively played a key role in contract negotiations, finance tracking and procurement tracking, Lead the project team to ensure the desired outcome was achieved.